What is the most common complaint against Ditech Financial LLC?

The most common issue consumers report about Ditech Financial LLC is "Cont'd attempts collect debt not owed", specifically "Frequent or repeated calls". This is based on 909 complaints filed with the CFPB.

Are complaints against Ditech Financial LLC increasing or decreasing?

Complaints against Ditech Financial LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Ditech Financial LLC's reputation grade?

Ditech Financial LLC has a reputation grade of D (score: 52.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ditech Financial LLC respond to consumer complaints?

Ditech Financial LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does Ditech Financial LLC operate?

Ditech Financial LLC has received CFPB complaints from consumers in 49 states, with the most complaints from California (104 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Ditech Financial LLC - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

230
Communication tactics

217
Attempts to collect debt not owed

124
Disclosure verification of debt

101
False statements or representation

74
Improper contact or sharing of info

64

Data updated September 2026

CFPB complaint disposition

CCDB record ditech-financial-llc Ditech Financial LLC

Grade D · 909 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #168 · compose #3799

VOL 909
GRADE D
12MO 0
STATES 49
TIMELY 100%
DISPUTE 22%
ISSUE Cont'd attempts collect de…
RANK #168
COMPOSE #3,799

Volume peers

Nearest volume peer: Possible Financial Inc (909 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ditech Financial LLC's 909 CFPB complaints sit next to Possible Financial Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Ditech Financial LLC spreads filings across 49 states - California leads at only 11.4%

Despite a broad state map, Ditech Financial LLC still sits volume #168 against composite #3,799 - the two RankMaps diverge by 3,631 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 11.4% across 49 states
Spike month: 2018-04 50.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #168 volume; #3,799 composite; Cleanest-composite ladder is 3,631 places worse than volume

How does Ditech Financial LLC compare to its peers?

How does Ditech Financial LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Ditech Financial LLC National average

Complaints (last 12 mo)lower is better

634

268

Timely-response ratehigher is better

100%

99%

91%

Consumer-dispute ratelower is better

22%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-11 2018-08

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	230
Communication tactics	217
Attempts to collect debt not owed	124
Disclosure verification of debt	101
False statements or representation	74
Improper contact or sharing of info	64
Taking/threatening an illegal action	43
Written notification about debt	33
Took or threatened to take negative or legal action	21
Threatened to contact someone or share information improperly	2

Where do complaints against Ditech Financial LLC come from?

Ditech Financial LLC's own per-state count, not a national baseline.

California

104
Florida

96
Texas

47
Georgia

44
North Carolina

41
Illinois

38
Michigan

38
New York

33

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ditech Financial LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 909.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.77997799779979%.

4 peers

Know your rights before responding to Ditech Financial LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.