This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 909 complaints

Ditech Financial LLC - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Complaints by issue type

What consumers report about Ditech Financial LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record ditech-financial-llc Ditech Financial LLC

Grade D · 909 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #168 · compose #288

  • VOL 909
  • GRADE D
  • 12MO 0
  • STATES 49
  • TIMELY 100%
  • DISPUTE 22%
  • ISSUE Cont'd attempts collect de…
  • RANK #168
  • COMPOSE #288

Volume peers

Nearest volume peer: Possible Financial Inc (909 complaints)

PNC Bank N.A.PNC Bank N.A.907Possible Financial IncPossible Financial Inc909Ditech Financial LLC (this)Ditech Financial LLC (this)909Professional Recovery ManagementProfessional Recovery Manage…920Zwicker & AssociatesZwicker & Associates921
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ditech Financial LLC's 909 CFPB complaints sit next to Possible Financial Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 909 complaints break down

Every complaint issue type on record for Ditech Financial LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.5/100
Ditech Financial LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
909
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
22%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Ditech Financial LLC spreads filings across 49 states - California leads at only 11.4%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 11.4% across 49 states
Spike month
2018-04 50.0%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#168 volume
#288 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Ditech Financial LLC compare to its peers?

How does Ditech Financial LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Ditech Financial LLC National average
Complaints (last 12 mo)lower is better
0
634
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
22%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Ditech Financial LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Ditech Financial LLC vs. 9 similar-volume peers, by response speed and dispute rate Ditech Financial LLCPNC Bank N.A.Professional Recovery ManagementZWICKER & ASSOCIATESSynergetic Communication IncURS Holding, LLCFirst National Collection Bureau, Inc.Cedars Business Services, LLCPressler & Pressler, LLPAtlanticus Services Corporation
Source: CFPB Consumer Complaint Database

Ditech Financial LLC's complaint volume in context

Ditech Financial LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

909 Top 3% higher than 97% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Ditech Financial LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-11 2018-08

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
230
Communication tactics
217
Attempts to collect debt not owed
124
Disclosure verification of debt
101
False statements or representation
74
Improper contact or sharing of info
64
Taking/threatening an illegal action
43
Written notification about debt
33
Took or threatened to take negative or legal action
21
Threatened to contact someone or share information improperly
2

Where do complaints against Ditech Financial LLC come from?

Ditech Financial LLC's own per-state count, not a national baseline.

Top states by complaints against Ditech Financial LLC

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ditech Financial LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 909.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.77997799779979%.

4 peers

Know your rights before responding to Ditech Financial LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.