This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 71 complaints

Abbott Osborn Jacobs PLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Complaints by issue type

What consumers report about Abbott Osborn Jacobs PLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record abbott-osborn-jacobs-plc Abbott Osborn Jacobs PLC

Grade C · 71 CFPB filings · 87% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 71
  • GRADE C
  • 12MO 10
  • STATES 10
  • TIMELY 87%
  • DISPUTE 10%
  • ISSUE Took or threatened to take…
  • RANK #992
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Alliant Credit Union (71 complaints)

Alliant Credit UnionAlliant Credit Union71Asset Recovery Bureau LLCAsset Recovery Bureau LLC71Certegy Holdings, LLCCertegy Holdings, LLC71Credit Solutions, LLC (KY)Credit Solutions, LLC (KY)71Abbott Osborn Jacobs PLC (this)Abbott Osborn Jacobs PLC (th…71
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Abbott Osborn Jacobs PLC's 71 CFPB complaints sit next to Alliant Credit Union on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 71 complaints break down

Every complaint issue type on record for Abbott Osborn Jacobs PLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.6/100
Abbott Osborn Jacobs PLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
71
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
87%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

46.5% of Abbott Osborn Jacobs PLC's CFPB filings land in Iowa

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Iowa 46.5%
33 of 71 filings · 10 states touched
Seasonal peak
2015-07 13.3%
8–15% band · 4 filings
Corpus ranks
#992 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Abbott Osborn Jacobs PLC compare to its peers?

How does Abbott Osborn Jacobs PLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Abbott Osborn Jacobs PLC National average
Complaints (last 12 mo)lower is better
10
30
268
Timely-response ratehigher is better
87%
100%
91%
Consumer-dispute ratelower is better
10%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Abbott Osborn Jacobs PLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 0%5%10%15%20%25% Timely response rate (%) Dispute rate (%) Abbott Osborn Jacobs PLC vs. 6 similar-volume peers, by response speed and dispute rate Abbott Osborn Jacobs PLCCredit Solutions, LLC (KY)Leading Edge Recovery Solutions, LLCMalcolm S. Gerald and Associates, Inc.United Check Recovery Bureau, Inc.UNIVERSAL ACCEPTANCE CORPORATION (NE)National Check Resolution Inc.
Source: CFPB Consumer Complaint Database

Abbott Osborn Jacobs PLC's complaint volume in context

Abbott Osborn Jacobs PLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

71 Top 18% higher than 82% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Abbott Osborn Jacobs PLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-10 2026-02

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
18
Attempts to collect debt not owed
16
Written notification about debt
14
False statements or representation
11
Cont'd attempts collect debt not owed
3
Disclosure verification of debt
3
Threatened to contact someone or share information improperly
2
Taking/threatening an illegal action
2
Communication tactics
1
Improper contact or sharing of info
1

Where do complaints against Abbott Osborn Jacobs PLC come from?

Abbott Osborn Jacobs PLC's own per-state count, not a national baseline.

Top states by complaints against Abbott Osborn Jacobs PLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Abbott Osborn Jacobs PLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 71.

4 peers

Know your rights before responding to Abbott Osborn Jacobs PLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.