What is the most common complaint against Commercial Recovery Systems?

The most common issue consumers report about Commercial Recovery Systems is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 204 complaints filed with the CFPB.

Are complaints against Commercial Recovery Systems increasing or decreasing?

Complaints against Commercial Recovery Systems are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Commercial Recovery Systems's reputation grade?

Commercial Recovery Systems has a reputation grade of F (score: 38.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Commercial Recovery Systems respond to consumer complaints?

Commercial Recovery Systems has a 47% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does Commercial Recovery Systems operate?

Commercial Recovery Systems has received CFPB complaints from consumers in 39 states, with the most complaints from Texas (26 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Commercial Recovery Systems - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade F.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

58
Communication tactics

50
Taking/threatening an illegal action

24
Took or threatened to take negative or legal action

21
False statements or representation

16
Disclosure verification of debt

13

Data updated September 2026

CFPB complaint disposition

CCDB record commercial-recovery-systems Commercial Recovery Systems

Grade F · 204 CFPB filings · 47% timely · lead issue: Cont'd attempts collect debt not owed · vol #527 · compose #5010

VOL 204
GRADE F
12MO 0
STATES 39
TIMELY 47%
DISPUTE 13%
ISSUE Cont'd attempts collect de…
RANK #527
COMPOSE #5,010

Volume peers

Nearest volume peer: Collections Acquisition Company, Inc. (204 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Commercial Recovery Systems's 204 CFPB complaints sit next to Collections Acquisition Company, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Commercial Recovery Systems spreads filings across 39 states - Texas leads at only 12.7%

Despite a broad state map, Commercial Recovery Systems still sits volume #527 against composite #5,010 - the two RankMaps diverge by 4,483 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 12.7% across 39 states
Even monthly load: Peak under 8%; Highest month 2025-10 at 7.5% (30 filings)
Divergent corpus ranks: #527 volume; #5,010 composite; Cleanest-composite ladder is 4,483 places worse than volume

How does Commercial Recovery Systems compare to its peers?

How does Commercial Recovery Systems compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Commercial Recovery Sy… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

47%

98%

91%

Consumer-dispute ratelower is better

13%

44%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	58
Communication tactics	50
Taking/threatening an illegal action	24
Took or threatened to take negative or legal action	21
False statements or representation	16
Disclosure verification of debt	13
Improper contact or sharing of info	9
Threatened to contact someone or share information improperly	6
Written notification about debt	4
Attempts to collect debt not owed	3

Where do complaints against Commercial Recovery Systems come from?

Commercial Recovery Systems's own per-state count, not a national baseline.

Texas

26
California

21
Florida

17
New York

12
Illinois

11
Georgia

9
Ohio

9
Virginia

7

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Commercial Recovery Systems: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 204.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 46.666666666666664%.

4 peers

Know your rights before responding to Commercial Recovery Systems: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.