What is the most common complaint against Collections Acquisition Company, Inc.?

The most common issue consumers report about Collections Acquisition Company, Inc. is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 204 complaints filed with the CFPB.

Are complaints against Collections Acquisition Company, Inc. increasing or decreasing?

Complaints against Collections Acquisition Company, Inc. are falling. The company received 30 complaints in the last 12 months, showing improvement over prior periods.

What is Collections Acquisition Company, Inc.'s reputation grade?

Collections Acquisition Company, Inc. has a reputation grade of F (score: 48.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collections Acquisition Company, Inc. respond to consumer complaints?

Collections Acquisition Company, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 44% of cases.

In how many states does Collections Acquisition Company, Inc. operate?

Collections Acquisition Company, Inc. has received CFPB complaints from consumers in 39 states, with the most complaints from Texas (28 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collections Acquisition Company, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

115
Written notification about debt

20
Cont'd attempts collect debt not owed

19
Disclosure verification of debt

19
Took or threatened to take negative or legal action

11
False statements or representation

8

Data updated September 2026

CFPB complaint disposition

CCDB record collections-acquisition-company-inc Collections Acquisition Company, Inc.

Grade F · 204 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #526 · compose #4260

VOL 204
GRADE F
12MO 30
STATES 39
TIMELY 98%
DISPUTE 44%
ISSUE Attempts to collect debt n…
RANK #526
COMPOSE #4,260

Volume peers

Nearest volume peer: Commercial Recovery Systems (204 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collections Acquisition Company, Inc.'s 204 CFPB complaints sit next to Commercial Recovery Systems on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Collections Acquisition Company, Inc. spreads filings across 39 states - Texas leads at only 13.7%

Despite a broad state map, Collections Acquisition Company, Inc. still sits volume #526 against composite #4,260 - the two RankMaps diverge by 3,734 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 13.7% across 39 states
Seasonal peak: 2025-07 8.2%; 8–15% band · 13 filings
Divergent corpus ranks: #526 volume; #4,260 composite; Cleanest-composite ladder is 3,734 places worse than volume

How does Collections Acquisition Company, Inc. compare to its peers?

How does Collections Acquisition Company, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Collections Acquisitio… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

47%

91%

Consumer-dispute ratelower is better

44%

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	115
Written notification about debt	20
Cont'd attempts collect debt not owed	19
Disclosure verification of debt	19
Took or threatened to take negative or legal action	11
False statements or representation	8
Communication tactics	8
Improper contact or sharing of info	2
Taking/threatening an illegal action	2

Where do complaints against Collections Acquisition Company, Inc. come from?

Collections Acquisition Company, Inc.'s own per-state count, not a national baseline.

Texas

28
California

21
Florida

18
Georgia

11
Illinois

11
South Carolina

11
New York

10
Kansas

7

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collections Acquisition Company, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 204.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.96954314720813%.

4 peers

Know your rights before responding to Collections Acquisition Company, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.