This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 204 complaints

Collections Acquisition Company, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade F.

Complaints by issue type

What consumers report about Collections Acquisition Company, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record collections-acquisition-company-inc Collections Acquisition Company, Inc.

Grade F · 204 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #526 · compose #421

  • VOL 204
  • GRADE F
  • 12MO 30
  • STATES 39
  • TIMELY 98%
  • DISPUTE 44%
  • ISSUE Attempts to collect debt n…
  • RANK #526
  • COMPOSE #421

Volume peers

Nearest volume peer: Commercial Recovery Systems (204 complaints)

Commercial Recovery SystemsCommercial Recovery Systems204FEDChex Recovery, LLCFEDChex Recovery, LLC204Louisiana Recovery Services Inc.Louisiana Recovery Services …204M. G. Credit, Inc.M. G. Credit, Inc.204Collections Acquisition Company, Inc. (this)Collections Acquisition Comp…204
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collections Acquisition Company, Inc.'s 204 CFPB complaints sit next to Commercial Recovery Systems on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 204 complaints break down

Every complaint issue type on record for Collections Acquisition Company, Inc., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
48.6/100
Collections Acquisition Company, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
204
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate C
44%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Collections Acquisition Company, Inc. spreads filings across 39 states - Texas leads at only 13.7%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 13.7% across 39 states
Seasonal peak
2025-07 8.2%
8–15% band · 13 filings
Corpus ranks
#526 volume
#421 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Collections Acquisition Company, Inc. compare to its peers?

How does Collections Acquisition Company, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Collections Acquisition Company, Inc. National average
Complaints (last 12 mo)lower is better
30
0
268
Timely-response ratehigher is better
98%
47%
91%
Consumer-dispute ratelower is better
44%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Collections Acquisition Company, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Collections Acquisition Company, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Collections Acquisition Company, Inc.Commercial Recovery SystemsLouisiana Recovery Services Inc.M. G. Credit, Inc.VIRTUOSO SOURCING GROUP, LLC.Senex Services Corp.RUSHMORE LOAN MANAGEMENT SERVICES LLCProsper Marketplace, Inc.National Business FactorsFrederick J. Hanna & Associates, P.C. (closed)
Source: CFPB Consumer Complaint Database

Collections Acquisition Company, Inc.'s complaint volume in context

Collections Acquisition Company, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

204 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Collections Acquisition Company, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
115
Written notification about debt
20
Cont'd attempts collect debt not owed
19
Disclosure verification of debt
19
Took or threatened to take negative or legal action
11
False statements or representation
8
Communication tactics
8
Improper contact or sharing of info
2
Taking/threatening an illegal action
2

Where do complaints against Collections Acquisition Company, Inc. come from?

Collections Acquisition Company, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Collections Acquisition Company, Inc.

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collections Acquisition Company, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 204.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.96954314720813%.

4 peers

Know your rights before responding to Collections Acquisition Company, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.