This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 386 complaints

American Profit Recovery, Inc., Marlborough, MA Branch - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade C.

Complaints by issue type

What consumers report about American Profit Recovery, Inc., Marlborough, MA Branch

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record american-profit-recovery-inc-marlborough-ma-branch American Profit Recovery, Inc., Marlborough, MA Branch

Grade C · 386 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #330 · compose #17

  • VOL 386
  • GRADE C
  • 12MO 99
  • STATES 40
  • TIMELY 98%
  • DISPUTE 3%
  • ISSUE Attempts to collect debt n…
  • RANK #330
  • COMPOSE #17

Volume peers

Nearest volume peer: Financial Credit Network Inc (388 complaints)

The Best Service Co.,IncThe Best Service Co.,Inc382Leafy Financial, LLCLeafy Financial, LLC383American Profit Recovery, Inc., Marlborough, MA Branch (this)American Profit Recovery, In…386Financial Credit Network IncFinancial Credit Network Inc388Financial Recovery Services, Inc.Financial Recovery Services,…388
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

American Profit Recovery, Inc., Marlborough, MA Branch's 386 CFPB complaints sit next to Financial Credit Network Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 386 complaints break down

Every complaint issue type on record for American Profit Recovery, Inc., Marlborough, MA Branch, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.1/100
American Profit Recovery, Inc., Marlborough, MA Branch

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
386
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
3%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Georgia is the plurality state for American Profit Recovery, Inc., Marlborough, MA Branch (19.4%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Georgia 19.4%
Mid-band (15–30%) · 40 states with ≥1 filing
Seasonal peak
2025-03 10.6%
8–15% band · 10 filings
Corpus ranks
#330 volume
#17 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does American Profit Recovery, Inc., Marlborough, MA Branch compare to its peers?

How does American Profit Recovery, Inc., Marlborough, MA Branch compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
American Profit Recovery, Inc., Marlborough, MA Branch National average
Complaints (last 12 mo)lower is better
99
62
268
Timely-response ratehigher is better
98%
99%
91%
Consumer-dispute ratelower is better
3%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy American Profit Recovery, Inc., Marlborough, MA Branch a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) American Profit Recovery, Inc., Marlborough, MA Branch vs. 8 similar-volume peers, by response speed and dispute rate American Profit Recovery, Inc., Marlborough, MA BranchFinancial Recovery Services, Inc.Financial Credit Network IncThe Best Service Co.,IncSentry Recovery and Collections, Inc.Herbert P. Sears Co., Inc.FIRST NATIONAL BANK OF OMAHADelbert ServicesLloyd & McDaniel, PLC
Source: CFPB Consumer Complaint Database

American Profit Recovery, Inc., Marlborough, MA Branch's complaint volume in context

American Profit Recovery, Inc., Marlborough, MA Branch vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

386 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. American Profit Recovery, Inc., Marlborough, MA Branch 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-02 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
198
Written notification about debt
66
False statements or representation
46
Took or threatened to take negative or legal action
31
Communication tactics
22
Cont'd attempts collect debt not owed
15
Threatened to contact someone or share information improperly
3
Improper contact or sharing of info
2
Disclosure verification of debt
1
Electronic communications
1

Where do complaints against American Profit Recovery, Inc., Marlborough, MA Branch come from?

American Profit Recovery, Inc., Marlborough, MA Branch's own per-state count, not a national baseline.

Top states by complaints against American Profit Recovery, Inc., Marlborough, MA Branch

Across 40 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for American Profit Recovery, Inc., Marlborough, MA Branch: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 386.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.72727272727273%.

4 peers

Know your rights before responding to American Profit Recovery, Inc., Marlborough, MA Branch: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.