What is the most common complaint against American Profit Recovery, Inc., Marlborough, MA Branch?

The most common issue consumers report about American Profit Recovery, Inc., Marlborough, MA Branch is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 386 complaints filed with the CFPB.

What is American Profit Recovery, Inc., Marlborough, MA Branch's reputation grade?

American Profit Recovery, Inc., Marlborough, MA Branch has a reputation grade of C (score: 58.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does American Profit Recovery, Inc., Marlborough, MA Branch respond to consumer complaints?

American Profit Recovery, Inc., Marlborough, MA Branch has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 3% of cases.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

American Profit Recovery, Inc., Marlborough, MA Branch - Debt Collector Complaint Profile

Q: Are complaints against American Profit Recovery, Inc., Marlborough, MA Branch increasing or decreasing?

Complaints against American Profit Recovery, Inc., Marlborough, MA Branch have been stable. The company received 99 complaints in the last 12 months.

Q: In how many states does American Profit Recovery, Inc., Marlborough, MA Branch operate?

American Profit Recovery, Inc., Marlborough, MA Branch has received CFPB complaints from consumers in 40 states, with the most complaints from Georgia (75 complaints).

CFPB complaint profile across 40 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

198
Written notification about debt

66
False statements or representation

46
Took or threatened to take negative or legal action

31
Communication tactics

22
Cont'd attempts collect debt not owed

15

Data updated September 2026

CFPB complaint disposition

CCDB record american-profit-recovery-inc-marlborough-ma-branch American Profit Recovery, Inc., Marlborough, MA Branch

Grade C · 386 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #330 · compose #2660

VOL 386
GRADE C
12MO 99
STATES 40
TIMELY 98%
DISPUTE 3%
ISSUE Attempts to collect debt n…
RANK #330
COMPOSE #2,660

Volume peers

Nearest volume peer: Financial Credit Network Inc (388 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

American Profit Recovery, Inc., Marlborough, MA Branch's 386 CFPB complaints sit next to Financial Credit Network Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Georgia is the plurality state for American Profit Recovery, Inc., Marlborough, MA Branch (19.4%)

Volume rank #330 and composite rank #2,660 diverge by 2,330 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Georgia 19.4%; Mid-band (15–30%) · 40 states with ≥1 filing
Seasonal peak: 2025-03 10.6%; 8–15% band · 10 filings
Divergent corpus ranks: #330 volume; #2,660 composite; Cleanest-composite ladder is 2,330 places worse than volume

How does American Profit Recovery, Inc., Marlborough, MA Branch compare to its peers?

How does American Profit Recovery, Inc., Marlborough, MA Branch compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

American Profit Recove… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

99%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	198
Written notification about debt	66
False statements or representation	46
Took or threatened to take negative or legal action	31
Communication tactics	22
Cont'd attempts collect debt not owed	15
Threatened to contact someone or share information improperly	3
Improper contact or sharing of info	2
Disclosure verification of debt	1
Electronic communications	1

Where do complaints against American Profit Recovery, Inc., Marlborough, MA Branch come from?

American Profit Recovery, Inc., Marlborough, MA Branch's own per-state count, not a national baseline.

Georgia

75
Texas

31
Michigan

30
Florida

21
Pennsylvania

20
New Jersey

18
Alabama

16
South Carolina

14

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for American Profit Recovery, Inc., Marlborough, MA Branch: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 386.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.72727272727273%.

4 peers

Know your rights before responding to American Profit Recovery, Inc., Marlborough, MA Branch: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.