What is the most common complaint against Turner Acceptance Corp.?

The most common issue consumers report about Turner Acceptance Corp. is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 19 complaints filed with the CFPB.

Are complaints against Turner Acceptance Corp. increasing or decreasing?

Complaints against Turner Acceptance Corp. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Turner Acceptance Corp.'s reputation grade?

Turner Acceptance Corp. has a reputation grade of B (score: 70.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Turner Acceptance Corp. respond to consumer complaints?

Turner Acceptance Corp. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Turner Acceptance Corp. operate?

Turner Acceptance Corp. has received CFPB complaints from consumers in 5 states, with the most complaints from Illinois (12 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Turner Acceptance Corp. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

12
Disclosure verification of debt

3
Written notification about debt

1
Took or threatened to take negative or legal action

1
False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record turner-acceptance-corp Turner Acceptance Corp.

Grade B · 19 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1957 · compose #1298

VOL 19
GRADE B
12MO 2
STATES 5
TIMELY 100%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,957
COMPOSE #1,298

Volume peers

Nearest volume peer: Account Liquidation Services Inc. (19 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Turner Acceptance Corp.'s 19 CFPB complaints sit next to Account Liquidation Services Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

63.2% of Turner Acceptance Corp.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Turner Acceptance Corp. is volume #1,957 but composite #1,298, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 63.2%; 12 of 19 filings · 5 states touched
Spike month: 2025-07 33.3%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,957 volume; #1,298 composite; Cleanest-composite ladder is 659 places better than volume

How does Turner Acceptance Corp. compare to its peers?

How does Turner Acceptance Corp. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Turner Acceptance Corp… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

25%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-10 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	12
Disclosure verification of debt	3
Written notification about debt	1
Took or threatened to take negative or legal action	1
False statements or representation	1
Communication tactics	1

Where do complaints against Turner Acceptance Corp. come from?

Turner Acceptance Corp.'s own per-state count, not a national baseline.

Illinois

12
New York

3
Arizona

2
Ohio

1
Pennsylvania

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Turner Acceptance Corp.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 19.

4 peers

Know your rights before responding to Turner Acceptance Corp.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.