State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0.3% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0.3% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 4

Sorted by most complaints

Sterling Jewelers, Inc.

C
40 total complaints ↓ falling

The Receivable Management Services LLC

D
40 total complaints ↑ rising

EOS Holdings, Inc.

D
39 total complaints ↓ falling

ORG GC GP Buyer, LLC

D
39 total complaints ↓ falling

Credit Protection Association, L.P.

D
38 total complaints ↓ falling

Ditech Financial LLC

D
38 total complaints ↓ falling

American Coradius International LLC

D
37 total complaints ↓ falling

Capio Partners, LLC

C
37 total complaints → stable

Lockhart, Morris & Montgomery Inc.

D
37 total complaints ↑ rising

URS Holding, LLC

D
37 total complaints ↓ falling

COLLECTION PROFESSIONALS INC (Illinois)

D
36 total complaints ↓ falling

Diverse Funding Associates LLC

D
36 total complaints ↑ rising

Midwest Receivable Solutions LLC

D
36 total complaints ↑ rising

MiraMed Revenue Group LLC

C
36 total complaints ↓ falling

Oliver Adjustment Co.

C
36 total complaints ↓ falling

Byrider Franchising, LLC

D
35 total complaints → stable

CNG Financial Corporation

D
35 total complaints → stable

Dynamic Recovery Solutions, LLC

D
35 total complaints ↓ falling

Grant & Weber

D
35 total complaints ↓ falling

I.q. Data International, Inc.

D
35 total complaints ↓ falling

Ocwen Financial Corporation

D
34 total complaints ↓ falling

Seattle Service Bureau, Inc

D
34 total complaints → stable

BMO Bank National Association

33 total complaints ↑ rising

Hyundai Capital America

C
33 total complaints ↑ rising

Prince Parker & Associates

D
33 total complaints → stable

Toyota Motor Credit Corporation

D
33 total complaints ↑ rising

Williams & Fudge, Inc

D
33 total complaints → stable

Enova International, Inc.

D
32 total complaints → stable

Shellpoint Partners, LLC

D
32 total complaints → stable

Truist Financial Corporation

F
32 total complaints ↑ rising

Zions Debt Holdings

F
32 total complaints ↑ rising

Ad Astra Recovery Services Inc

D
31 total complaints ↓ falling

Armor Systems Corporation

C
31 total complaints ↓ falling

Choice Recovery, Inc.

D
31 total complaints ↓ falling

Onemain Financial Holdings, LLC.

D
31 total complaints ↓ falling

Global Lending Services LLC

C
30 total complaints ↑ rising

Medical Data Systems, Inc.

D
30 total complaints ↓ falling

RentDebt Automated Collections, LLC

D
30 total complaints ↑ rising

Tower Loan of Mississippi, Inc.

C
30 total complaints → stable

Alliance Collection Agencies, Inc.

C
29 total complaints ↓ falling

Alliance One, Inc.

D
29 total complaints ↓ falling

AmeriCash Holding LLC

D
29 total complaints ↓ falling

American Credit Acceptance, LLC

D
29 total complaints ↑ rising

McCarthy, Burgess & Wolff, Inc.

D
29 total complaints ↓ falling

National Enterprise Systems, Inc.

D
29 total complaints ↓ falling

Trident Asset Management, L.L.C.

F
29 total complaints ↓ falling

Waypoint Resource Group, LLC

F
29 total complaints ↑ rising

Client Services, Inc.

D
28 total complaints → stable

Collection Management Holdings, LLC

F
28 total complaints ↑ rising

Crown Asset Management, LLC, Duluth, GA Branch

D
28 total complaints → stable

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.