What is the most common complaint against COLLECTION PROFESSIONALS INC (Illinois)?

The most common issue consumers report about COLLECTION PROFESSIONALS INC (Illinois) is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 42 complaints filed with the CFPB.

Are complaints against COLLECTION PROFESSIONALS INC (Illinois) increasing or decreasing?

Complaints against COLLECTION PROFESSIONALS INC (Illinois) are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is COLLECTION PROFESSIONALS INC (Illinois)'s reputation grade?

COLLECTION PROFESSIONALS INC (Illinois) has a reputation grade of D (score: 53.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does COLLECTION PROFESSIONALS INC (Illinois) respond to consumer complaints?

COLLECTION PROFESSIONALS INC (Illinois) has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 42% of cases.

In how many states does COLLECTION PROFESSIONALS INC (Illinois) operate?

COLLECTION PROFESSIONALS INC (Illinois) has received CFPB complaints from consumers in 5 states, with the most complaints from Illinois (36 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

COLLECTION PROFESSIONALS INC (Illinois) - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

13
Written notification about debt

9
Disclosure verification of debt

5
Took or threatened to take negative or legal action

4
Cont'd attempts collect debt not owed

4
False statements or representation

3

Data updated September 2026

CFPB complaint disposition

CCDB record collection-professionals-inc-illinois COLLECTION PROFESSIONALS INC (Illinois)

Grade D · 42 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #1311 · compose #3603

VOL 42
GRADE D
12MO 0
STATES 5
TIMELY 95%
DISPUTE 42%
ISSUE Attempts to collect debt n…
RANK #1,311
COMPOSE #3,603

Volume peers

Nearest volume peer: Brown’s New Credit Bureau Inc. (42 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

COLLECTION PROFESSIONALS INC (Illinois)'s 42 CFPB complaints sit next to Brown’s New Credit Bureau Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

85.7% of COLLECTION PROFESSIONALS INC (Illinois)'s CFPB filings land in Illinois

High volume does not equal a clean composite: COLLECTION PROFESSIONALS INC (Illinois) is volume #1,311 but composite #3,603, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 85.7%; 36 of 42 filings · 5 states touched
Spike month: 2018-06 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,311 volume; #3,603 composite; Cleanest-composite ladder is 2,292 places worse than volume

How does COLLECTION PROFESSIONALS INC (Illinois) compare to its peers?

How does COLLECTION PROFESSIONALS INC (Illinois) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

COLLECTION PROFESSIONA… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

95%

76%

91%

Consumer-dispute ratelower is better

42%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-06 2018-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	13
Written notification about debt	9
Disclosure verification of debt	5
Took or threatened to take negative or legal action	4
Cont'd attempts collect debt not owed	4
False statements or representation	3
Communication tactics	2
Improper contact or sharing of info	1
Taking/threatening an illegal action	1

Where do complaints against COLLECTION PROFESSIONALS INC (Illinois) come from?

COLLECTION PROFESSIONALS INC (Illinois)'s own per-state count, not a national baseline.

Illinois

36
California

1
Florida

1
Louisiana

1
Texas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for COLLECTION PROFESSIONALS INC (Illinois): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 42.

4 peers

Know your rights before responding to COLLECTION PROFESSIONALS INC (Illinois): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.