State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 17

Sorted by most complaints

Advanced Call Center Technologies, LLC

B
2 total complaints ↓ falling

Advantage Credit, Inc.

B
2 total complaints ↑ rising

Affiliated Acceptance Corporation

C
2 total complaints ↓ falling

Agency of Credit Control

D
2 total complaints ↓ falling

Allied Collection Service, Inc. (Indiana)

C
2 total complaints → stable

Allies for Community Business

A
2 total complaints ↓ falling

Alternative Revenue Systems, Inc

F
2 total complaints ↓ falling

American Accounts & Advisers, Inc.

D
2 total complaints ↓ falling

American Collections Enterprise, Inc.

D
2 total complaints ↓ falling

American Credit Adjusters

B
2 total complaints ↓ falling

Applied Data Finance, LLC

D
2 total complaints ↑ rising

Ardmore Finance Corporation

B
2 total complaints ↑ rising

Associated Collectors, Inc.

C
2 total complaints ↓ falling

Auto Now Financial Services, Inc., Phoenix, AZ Branch

D
2 total complaints ↑ rising

Auto Trakk, LLC

D
2 total complaints ↓ falling

Bank of NEW York Mellon Corporation, the

D
2 total complaints ↓ falling

Bank of the West

C
2 total complaints ↓ falling

BCG Equities, LLC

B
2 total complaints ↑ rising

Blincloans, Inc.

C
2 total complaints ↑ rising

Bell Global Services LLC

B
2 total complaints ↓ falling

Benuck & Rainey, Inc.

F
2 total complaints ↓ falling

Bepensa Capital, Inc.

C
2 total complaints → stable

Berlin-Wheeler, Inc. (Kansas)

C
2 total complaints ↓ falling

Blend Labs, Inc.

A
2 total complaints ↓ falling

Bluestein Hirsch and Associates

B
2 total complaints ↓ falling

Brightwater Capital, LLC

C
2 total complaints ↓ falling

Burke Costanza & Carberry LLP

C
2 total complaints ↑ rising

C.Tech Collections, Inc.

C
2 total complaints ↓ falling

CAC Financial Corp

D
2 total complaints → stable

CBC Companies, Inc.

D
2 total complaints ↑ rising

CFS of Aurora IL LLC

F
2 total complaints ↑ rising

Collections Unlimited of Texas Inc

D
2 total complaints ↓ falling

Contract Resolve Group LLC

C
2 total complaints ↓ falling

Cresco Capital Inc.

D
2 total complaints → stable

Caneel Capital, LLC

D
2 total complaints ↓ falling

Certegy Holdings, LLC

D
2 total complaints ↓ falling

Citi Management Group, LLC

F
2 total complaints ↓ falling

Climb Credit Inc.

D
2 total complaints ↑ rising

Coast 2 Coast Financial Group, LLC

C
2 total complaints ↑ rising

Coastline Financial Resources, LLC

F
2 total complaints ↓ falling

Cohen & Associates

F
2 total complaints ↓ falling

Coinbase, Inc.

C
2 total complaints ↑ rising

College Assist

A
2 total complaints ↓ falling

Community Health Investment Company, LLC.

D
2 total complaints ↓ falling

Compass Recovery Group, LLC

D
2 total complaints ↓ falling

Conn's, Inc.

D
2 total complaints ↓ falling

Consolidated Management Group, LLC

D
2 total complaints ↓ falling

Constar Financial Services, LLC

D
2 total complaints ↓ falling

Convergys

C
2 total complaints ↓ falling

Cooper Hoffman Klein Associates

D
2 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.