What is the most common complaint against Citi Management Group, LLC?

The most common issue consumers report about Citi Management Group, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 54 complaints filed with the CFPB.

Are complaints against Citi Management Group, LLC increasing or decreasing?

Complaints against Citi Management Group, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Citi Management Group, LLC's reputation grade?

Citi Management Group, LLC has a reputation grade of F (score: 44.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Citi Management Group, LLC respond to consumer complaints?

Citi Management Group, LLC has a 44% timely response rate to CFPB complaints. Consumers disputed the company's response in 2% of cases.

In how many states does Citi Management Group, LLC operate?

Citi Management Group, LLC has received CFPB complaints from consumers in 30 states, with the most complaints from Texas (11 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Citi Management Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade F.

Compiled by PlainCollector

Communication tactics

15
Cont'd attempts collect debt not owed

12
Taking/threatening an illegal action

11
Improper contact or sharing of info

6
Disclosure verification of debt

5
Threatened to contact someone or share information improperly

2

Data updated September 2026

CFPB complaint disposition

CCDB record citi-management-group-llc Citi Management Group, LLC

Grade F · 54 CFPB filings · 44% timely · lead issue: Communication tactics · vol #1142 · compose #4761

VOL 54
GRADE F
12MO 0
STATES 30
TIMELY 44%
DISPUTE 2%
ISSUE Communication tactics
RANK #1,142
COMPOSE #4,761

Volume peers

Nearest volume peer: Affiliated Collection Services, LLC (54 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Citi Management Group, LLC's 54 CFPB complaints sit next to Affiliated Collection Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Texas is the plurality state for Citi Management Group, LLC (20.4%)

The 2020-03 spike coincides with a 3,619-place gap between volume rank #1,142 and composite #4,761. Corpus placement method.

Plurality state: Texas 20.4%; Mid-band (15–30%) · 30 states with ≥1 filing
Spike month: 2020-03 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,142 volume; #4,761 composite; Cleanest-composite ladder is 3,619 places worse than volume

How does Citi Management Group, LLC compare to its peers?

How does Citi Management Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Citi Management Group,… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

44%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-03 2021-04

Issue Detail Breakdown

Issue	Complaints
Communication tactics	15
Cont'd attempts collect debt not owed	12
Taking/threatening an illegal action	11
Improper contact or sharing of info	6
Disclosure verification of debt	5
Threatened to contact someone or share information improperly	2
Attempts to collect debt not owed	1
Took or threatened to take negative or legal action	1
False statements or representation	1

Where do complaints against Citi Management Group, LLC come from?

Citi Management Group, LLC's own per-state count, not a national baseline.

Texas

11
California

5
Virginia

3
Wisconsin

3
Connecticut

2
Florida

2
Illinois

2
Louisiana

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Citi Management Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 54.

4 peers

Know your rights before responding to Citi Management Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.