What is the most common complaint against Agency of Credit Control?

The most common issue consumers report about Agency of Credit Control is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 69 complaints filed with the CFPB.

Are complaints against Agency of Credit Control increasing or decreasing?

Complaints against Agency of Credit Control are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.

What is Agency of Credit Control's reputation grade?

Agency of Credit Control has a reputation grade of D (score: 53.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Agency of Credit Control respond to consumer complaints?

Agency of Credit Control has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Agency of Credit Control operate?

Agency of Credit Control has received CFPB complaints from consumers in 14 states, with the most complaints from Colorado (41 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Agency of Credit Control - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

29
Written notification about debt

12
False statements or representation

10
Disclosure verification of debt

6
Took or threatened to take negative or legal action

3
Communication tactics

3

Data updated September 2026

CFPB complaint disposition

CCDB record agency-of-credit-control Agency of Credit Control

Grade D · 69 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #1006 · compose #3558

VOL 69
GRADE D
12MO 4
STATES 14
TIMELY 96%
DISPUTE 33%
ISSUE Attempts to collect debt n…
RANK #1,006
COMPOSE #3,558

Volume peers

Nearest volume peer: Axela Technologies, Inc (69 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Agency of Credit Control's 69 CFPB complaints sit next to Axela Technologies, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

59.4% of Agency of Credit Control's CFPB filings land in Colorado

High volume does not equal a clean composite: Agency of Credit Control is volume #1,006 but composite #3,558, while Colorado dominates the geography. Corpus placement method.

Dominant state: Colorado 59.4%; 41 of 69 filings · 14 states touched
Spike month: 2019-06 66.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,006 volume; #3,558 composite; Cleanest-composite ladder is 2,552 places worse than volume

How does Agency of Credit Control compare to its peers?

How does Agency of Credit Control compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Agency of Credit Contr… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

98%

91%

Consumer-dispute ratelower is better

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-06 2021-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	29
Written notification about debt	12
False statements or representation	10
Disclosure verification of debt	6
Took or threatened to take negative or legal action	3
Communication tactics	3
Threatened to contact someone or share information improperly	3
Cont'd attempts collect debt not owed	2
Taking/threatening an illegal action	1

Where do complaints against Agency of Credit Control come from?

Agency of Credit Control's own per-state count, not a national baseline.

Colorado

41
California

5
Oklahoma

5
Kansas

3
Texas

3
Florida

2
Illinois

2
Montana

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Agency of Credit Control: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 69.

4 peers

Know your rights before responding to Agency of Credit Control: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.