What is the most common complaint against Contract Resolve Group LLC?

The most common issue consumers report about Contract Resolve Group LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 42 complaints filed with the CFPB.

Are complaints against Contract Resolve Group LLC increasing or decreasing?

Complaints against Contract Resolve Group LLC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Contract Resolve Group LLC's reputation grade?

Contract Resolve Group LLC has a reputation grade of C (score: 60.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Contract Resolve Group LLC respond to consumer complaints?

Contract Resolve Group LLC has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Contract Resolve Group LLC operate?

Contract Resolve Group LLC has received CFPB complaints from consumers in 14 states, with the most complaints from Texas (15 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Contract Resolve Group LLC - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

23
Improper contact or sharing of info

5
Took or threatened to take negative or legal action

4
Attempts to collect debt not owed

3
Threatened to contact someone or share information improperly

3
Cont'd attempts collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record contract-resolve-group-llc Contract Resolve Group LLC

Grade C · 42 CFPB filings · 95% timely · lead issue: Communication tactics · vol #1312 · compose #2282

VOL 42
GRADE C
12MO 2
STATES 14
TIMELY 95%
DISPUTE 14%
ISSUE Communication tactics
RANK #1,312
COMPOSE #2,282

Volume peers

Nearest volume peer: Brown’s New Credit Bureau Inc. (42 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Contract Resolve Group LLC's 42 CFPB complaints sit next to Brown’s New Credit Bureau Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

35.7% of Contract Resolve Group LLC's CFPB filings land in Texas

High volume does not equal a clean composite: Contract Resolve Group LLC is volume #1,312 but composite #2,282, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 35.7%; 15 of 42 filings · 14 states touched
Spike month: 2014-05 40.7%; 11 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,312 volume; #2,282 composite; Cleanest-composite ladder is 970 places worse than volume

How does Contract Resolve Group LLC compare to its peers?

How does CONTRACT RESOLVE GROUP LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CONTRACT RESOLVE GROUP… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

95%

91%

Consumer-dispute ratelower is better

14%

42%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-03 2015-09

Issue Detail Breakdown

Issue	Complaints
Communication tactics	23
Improper contact or sharing of info	5
Took or threatened to take negative or legal action	4
Attempts to collect debt not owed	3
Threatened to contact someone or share information improperly	3
Cont'd attempts collect debt not owed	2
False statements or representation	1
Taking/threatening an illegal action	1

Where do complaints against Contract Resolve Group LLC come from?

Contract Resolve Group LLC's own per-state count, not a national baseline.

Texas

15
California

4
North Carolina

4
New Jersey

3
New York

3
Florida

2
Illinois

2
Mississippi

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Contract Resolve Group LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 42.

4 peers

Know your rights before responding to Contract Resolve Group LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.