This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 42 complaints

Contract Resolve Group LLC - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade C.

Complaints by issue type

What consumers report about Contract Resolve Group LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record contract-resolve-group-llc Contract Resolve Group LLC

Grade C · 42 CFPB filings · 95% timely · lead issue: Communication tactics

  • VOL 42
  • GRADE C
  • 12MO 2
  • STATES 14
  • TIMELY 95%
  • DISPUTE 14%
  • ISSUE Communication tactics
  • RANK #1,312
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Brown’s New Credit Bureau Inc. (42 complaints)

Brown’s New Credit Bureau Inc.Brown’s New Credit Bureau In…42Cascade CISS Holdings, LLCCascade CISS Holdings, LLC42COLLECTION PROFESSIONALS INC (Illinois)COLLECTION PROFESSIONALS INC…42ConvergysConvergys42Contract Resolve Group LLC (this)Contract Resolve Group LLC (…42
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Contract Resolve Group LLC's 42 CFPB complaints sit next to Brown’s New Credit Bureau Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 42 complaints break down

Every complaint issue type on record for Contract Resolve Group LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
60.6/100
Contract Resolve Group LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
42
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
95%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
14%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

35.7% of Contract Resolve Group LLC's CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Texas 35.7%
15 of 42 filings · 14 states touched
Spike month
2014-05 40.7%
11 filings that month · spiky (≥15% of series)
Corpus ranks
#1,312 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Contract Resolve Group LLC compare to its peers?

How does CONTRACT RESOLVE GROUP LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
CONTRACT RESOLVE GROUP LLC National average
Complaints (last 12 mo)lower is better
2
0
268
Timely-response ratehigher is better
95%
95%
91%
Consumer-dispute ratelower is better
14%
42%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Contract Resolve Group LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Contract Resolve Group LLC vs. 9 similar-volume peers, by response speed and dispute rate Contract Resolve Group LLCCOLLECTION PROFESSIONALS INC (Illinois)Brown’s New Credit Bureau Inc.ConvergysDovenmuehle Mortgage, Inc.Emerald Canyon Capital, LLCFinance System of Green Bay, Inc.GCFS, INC.NATIONWIDE ACCEPTANCE LLCNew Hampshire Northeast Credit Services, Inc.
Source: CFPB Consumer Complaint Database

Contract Resolve Group LLC's complaint volume in context

Contract Resolve Group LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

42 Top 24% higher than 76% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). This entry sits in this band. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Contract Resolve Group LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-03 2015-09

Issue Detail Breakdown

Issue Complaints
Communication tactics
23
Improper contact or sharing of info
5
Took or threatened to take negative or legal action
4
Attempts to collect debt not owed
3
Threatened to contact someone or share information improperly
3
Cont'd attempts collect debt not owed
2
False statements or representation
1
Taking/threatening an illegal action
1

Where do complaints against Contract Resolve Group LLC come from?

Contract Resolve Group LLC's own per-state count, not a national baseline.

Top states by complaints against Contract Resolve Group LLC

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Contract Resolve Group LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 42.

4 peers

Know your rights before responding to Contract Resolve Group LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.