This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 25 complaints

Advanced Call Center Technologies, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade B.

Complaints by issue type

What consumers report about Advanced Call Center Technologies, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record advanced-call-center-technologies-llc Advanced Call Center Technologies, LLC

Grade B · 25 CFPB filings · 92% timely · lead issue: Communication tactics

  • VOL 25
  • GRADE B
  • 12MO 0
  • STATES 15
  • TIMELY 92%
  • DISPUTE 8%
  • ISSUE Communication tactics
  • RANK #1,696
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Absolute Credit LLC (25 complaints)

Absolute Credit LLCAbsolute Credit LLC25Access Group Inc.Access Group Inc.25Bonded Adjustment CompanyBonded Adjustment Company25Burke Moore Law Group, LLPBurke Moore Law Group, LLP25Advanced Call Center Technologies, LLC (this)Advanced Call Center Technol…25
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Advanced Call Center Technologies, LLC's 25 CFPB complaints sit next to Absolute Credit LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 25 complaints break down

Every complaint issue type on record for Advanced Call Center Technologies, LLC, not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
64.0/100
Advanced Call Center Technologies, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
25
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
92%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
8%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Advanced Call Center Technologies, LLC spreads filings across 15 states - Florida leads at only 12.0%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 12.0% across 15 states
Spike month
2015-02 19.0%
4 filings that month · spiky (≥15% of series)
Corpus ranks
#1,696 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Advanced Call Center Technologies, LLC compare to its peers?

How does Advanced Call Center Technologies, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Advanced Call Center Technologies, LLC National average
Complaints (last 12 mo)lower is better
0
2
268
Timely-response ratehigher is better
92%
100%
91%
Consumer-dispute ratelower is better
8%
23%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Advanced Call Center Technologies, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Advanced Call Center Technologies, LLC vs. 7 similar-volume peers, by response speed and dispute rate Advanced Call Center Technologies, LLCACCESS GROUP INC.BONDED ADJUSTMENT COMPANYCarter Business Service, Inc.Century Credit & Collections, LLCCredit Collection Partners, Inc.Darnel Quick Recovery, Inc.Douglas, Chancellor, Meyers and Associates, LLC
Source: CFPB Consumer Complaint Database

Advanced Call Center Technologies, LLC's complaint volume in context

Advanced Call Center Technologies, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

25 69th percentile higher than 69% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Advanced Call Center Technologies, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2013-08 2018-01

Issue Detail Breakdown

Issue Complaints
Communication tactics
14
False statements or representation
4
Written notification about debt
2
Cont'd attempts collect debt not owed
2
Disclosure verification of debt
2
Threatened to contact someone or share information improperly
1

Where do complaints against Advanced Call Center Technologies, LLC come from?

Advanced Call Center Technologies, LLC's own per-state count, not a national baseline.

Top states by complaints against Advanced Call Center Technologies, LLC

Across 15 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Advanced Call Center Technologies, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 25.

4 peers

Know your rights before responding to Advanced Call Center Technologies, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.