What is the most common complaint against College Assist?

The most common issue consumers report about College Assist is "Attempts to collect debt not owed", specifically "Frequent or repeated calls". This is based on 12 complaints filed with the CFPB.

Are complaints against College Assist increasing or decreasing?

Complaints against College Assist are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is College Assist's reputation grade?

College Assist has a reputation grade of A (score: 73.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does College Assist respond to consumer complaints?

College Assist has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does College Assist operate?

College Assist has received CFPB complaints from consumers in 9 states, with the most complaints from Florida (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

College Assist - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade A.

Compiled by PlainCollector

Attempts to collect debt not owed

3
Communication tactics

3
Written notification about debt

2
False statements or representation

2
Cont'd attempts collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record college-assist College Assist

Grade A · 12 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #2303 · compose #1040

VOL 12
GRADE A
12MO 2
STATES 9
TIMELY 100%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #2,303
COMPOSE #1,040

Volume peers

Nearest volume peer: 1803 Capital, LLC (12 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

College Assist's 12 CFPB complaints sit next to 1803 Capital, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for College Assist (25.0%)

The 2025-08 spike coincides with a 1,263-place gap between volume rank #2,303 and composite #1,040. Corpus placement method.

Plurality state: Florida 25.0%; Mid-band (15–30%) · 9 states with ≥1 filing
Spike month: 2025-08 25.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,303 volume; #1,040 composite; Cleanest-composite ladder is 1,263 places better than volume

How does College Assist compare to its peers?

How does College Assist compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

College Assist National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

18%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-04 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	3
Communication tactics	3
Written notification about debt	2
False statements or representation	2
Cont'd attempts collect debt not owed	2

Where do complaints against College Assist come from?

College Assist's own per-state count, not a national baseline.

Florida

3
Illinois

2
California

1
Colorado

1
Georgia

1
Maine

1
Maryland

1
Massachusetts

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for College Assist: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 12.

4 peers

Know your rights before responding to College Assist: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.