What is the most common complaint against Cooper Hoffman Klein Associates?

The most common issue consumers report about Cooper Hoffman Klein Associates is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 47 complaints filed with the CFPB.

Are complaints against Cooper Hoffman Klein Associates increasing or decreasing?

Complaints against Cooper Hoffman Klein Associates are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Cooper Hoffman Klein Associates's reputation grade?

Cooper Hoffman Klein Associates has a reputation grade of D (score: 49.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Cooper Hoffman Klein Associates respond to consumer complaints?

Cooper Hoffman Klein Associates has a 81% timely response rate to CFPB complaints. Consumers disputed the company's response in 37% of cases.

In how many states does Cooper Hoffman Klein Associates operate?

Cooper Hoffman Klein Associates has received CFPB complaints from consumers in 17 states, with the most complaints from Texas (15 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Cooper Hoffman Klein Associates - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade D.

Compiled by PlainCollector

Taking/threatening an illegal action

16
Communication tactics

10
Cont'd attempts collect debt not owed

10
False statements or representation

4
Disclosure verification of debt

3
Improper contact or sharing of info

3

Data updated September 2026

CFPB complaint disposition

CCDB record cooper-hoffman-klein-associates Cooper Hoffman Klein Associates

Grade D · 47 CFPB filings · 81% timely · lead issue: Taking/threatening an illegal action · vol #1236 · compose #4205

VOL 47
GRADE D
12MO 0
STATES 17
TIMELY 81%
DISPUTE 37%
ISSUE Taking/threatening an ille…
RANK #1,236
COMPOSE #4,205

Volume peers

Nearest volume peer: Bayside Capital Services, LLC (47 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Cooper Hoffman Klein Associates's 47 CFPB complaints sit next to Bayside Capital Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

31.9% of Cooper Hoffman Klein Associates's CFPB filings land in Texas

High volume does not equal a clean composite: Cooper Hoffman Klein Associates is volume #1,236 but composite #4,205, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 31.9%; 15 of 47 filings · 17 states touched
Seasonal peak: 2026-01 12.5%; 8–15% band · 6 filings
Divergent corpus ranks: #1,236 volume; #4,205 composite; Cleanest-composite ladder is 2,969 places worse than volume

How does Cooper Hoffman Klein Associates compare to its peers?

How does Cooper Hoffman Klein Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Cooper Hoffman Klein A… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

81%

86%

91%

Consumer-dispute ratelower is better

37%

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-01 2026-03

Issue Detail Breakdown

Issue	Complaints
Taking/threatening an illegal action	16
Communication tactics	10
Cont'd attempts collect debt not owed	10
False statements or representation	4
Disclosure verification of debt	3
Improper contact or sharing of info	3
Attempts to collect debt not owed	1

Where do complaints against Cooper Hoffman Klein Associates come from?

Cooper Hoffman Klein Associates's own per-state count, not a national baseline.

Texas

15
Michigan

7
California

5
Alabama

2
Illinois

2
Kentucky

2
Maryland

2
Ohio

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Cooper Hoffman Klein Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 47.

4 peers

Know your rights before responding to Cooper Hoffman Klein Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.