State complaint profile

Debt collection complaints in West Virginia

2,603 CFPB complaints filed against 415 debt collectors active in West Virginia.

Complaints
2,603
Collectors
415
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

West Virginia at a glance

West Virginia consumers have filed 2,603 CFPB debt-collection complaints against 415 collectors.

2,603
CFPB complaints filed
415
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in West Virginia

Only 415 collectors appear in the West Virginia slice (#44 of 56 by breadth) despite 2,603 filings.

Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.

The collector with the most complaints from West Virginia residents in this extract is Equifax, Inc. (31.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in West Virginia

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from West Virginia residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where West Virginia's 2,603 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 31.2% of West Virginia filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Equifax, Inc.

D
344 total complaints ↑ rising

Transunion Intermediate Holdings, Inc.

D
289 total complaints ↑ rising

Experian Information Solutions Inc.

D
180 total complaints ↑ rising

Encore Capital Group Inc.

D
114 total complaints ↑ rising

Resurgent Capital Services L.P.

D
108 total complaints ↑ rising

Portfolio Recovery Associates, LLC

D
101 total complaints ↑ rising

CL Holdings LLC

C
65 total complaints ↑ rising

Charleston Area Medical Center

C
43 total complaints ↓ falling

Synchrony Financial

D
40 total complaints → stable

Transworld Systems Inc

D
40 total complaints → stable

CCS Financial Services, Inc.

F
34 total complaints ↑ rising

Capital ONE Financial Corporation

D
31 total complaints → stable

Credit Collections U.S.A., L.L.C.

F
29 total complaints → stable

I.C. System, Inc.

C
26 total complaints ↑ rising

Bread Financial Holdings, Inc.

C
25 total complaints ↑ rising

Kriya Capital, LLC

D
19 total complaints ↑ rising

Navient Solutions, LLC.

D
19 total complaints ↓ falling

Citibank, N.a.

D
18 total complaints → stable

Penn Credit Corporation

D
18 total complaints ↓ falling

Afni Inc.

D
16 total complaints ↓ falling

Jpmorgan Chase & Co.

D
16 total complaints ↑ rising

ERC

D
15 total complaints ↓ falling

National Credit Systems,Inc.

D
15 total complaints ↑ rising

Cavalry Investments, LLC

D
14 total complaints → stable

Discover Bank

D
14 total complaints ↓ falling

Bank of America, National Association

D
13 total complaints → stable

Eastern Account Systems of Connecticut, Inc.

D
13 total complaints ↑ rising

NRA Group, LLC

D
13 total complaints ↑ rising

Vanguard Financial Services, Inc.

C
13 total complaints ↓ falling

American Express Company

D
12 total complaints ↑ rising

Sunrise Credit Services, Inc

D
12 total complaints ↑ rising

The CBE Group, Inc.

D
12 total complaints → stable

Central Portfolio Control Inc.

D
11 total complaints ↑ rising

Commonwealth Financial Systems, Inc.

F
11 total complaints ↓ falling

OneMain Finance Corporation

F
11 total complaints ↑ rising

Wells Fargo & Company

D
11 total complaints ↑ rising

Convergent Resources, Inc.

D
10 total complaints ↓ falling

Expert Global Solutions, Inc.

D
10 total complaints ↓ falling

Harris & Harris, Ltd.

D
10 total complaints ↑ rising

Radius Global Solutions LLC

D
10 total complaints ↑ rising

Credit Control, LLC

F
9 total complaints ↑ rising

Kikoff Inc.

F
9 total complaints ↑ rising

ONLINE Information Services, Inc.

D
9 total complaints ↑ rising

Southwest Credit Systems, L.P.

D
9 total complaints → stable

Fidelity Properties Inc.

D
8 total complaints → stable

HCFS Healthcare Financial Services of TeamHealth

F
8 total complaints ↓ falling

HW Holding, Inc

D
8 total complaints → stable

Spring Oaks Capital, LLC

F
8 total complaints ↑ rising

W&A Intermediate Co., LLC

F
8 total complaints ↑ rising

Ally Financial Inc.

D
7 total complaints ↑ rising

If a collector is contacting you in West Virginia

Thin filing books still share the national grade curve - verify before treating a local name as unique.

  • Thin state books still share the national grade curve - check the collector's nationwide record, not just this West Virginia slice. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • With few local filings, peer-state profiles are the fastest context check before escalating. All states

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with West Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a West Virginia Resident

With only 2,603 West Virginia filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the West Virginia AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.