What is the most common complaint against Credit Collections U.S.A., L.L.C.?

The most common issue consumers report about Credit Collections U.S.A., L.L.C. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 191 complaints filed with the CFPB.

Are complaints against Credit Collections U.S.A., L.L.C. increasing or decreasing?

Complaints against Credit Collections U.S.A., L.L.C. have been stable. The company received 43 complaints in the last 12 months.

What is Credit Collections U.S.A., L.L.C.'s reputation grade?

Credit Collections U.S.A., L.L.C. has a reputation grade of F (score: 27.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Collections U.S.A., L.L.C. respond to consumer complaints?

Credit Collections U.S.A., L.L.C. has a 13% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does Credit Collections U.S.A., L.L.C. operate?

Credit Collections U.S.A., L.L.C. has received CFPB complaints from consumers in 24 states, with the most complaints from Florida (66 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Credit Collections U.S.A., L.L.C. - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

72
Written notification about debt

54
Cont'd attempts collect debt not owed

22
False statements or representation

17
Took or threatened to take negative or legal action

8
Communication tactics

7

Data updated September 2026

CFPB complaint disposition

CCDB record credit-collections-usa-llc Credit Collections U.S.A., L.L.C.

Grade F · 191 CFPB filings · 13% timely · lead issue: Attempts to collect debt not owed · vol #561 · compose #5234

VOL 191
GRADE F
12MO 43
STATES 24
TIMELY 13%
DISPUTE 10%
ISSUE Attempts to collect debt n…
RANK #561
COMPOSE #5,234

Volume peers

Nearest volume peer: Collins Asset Group, LLC (191 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Collections U.S.A., L.L.C.'s 191 CFPB complaints sit next to Collins Asset Group, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

34.6% of Credit Collections U.S.A., L.L.C.'s CFPB filings land in Florida

High volume does not equal a clean composite: Credit Collections U.S.A., L.L.C. is volume #561 but composite #5,234, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 34.6%; 66 of 191 filings · 24 states touched
Spike month: 2021-03 18.8%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #561 volume; #5,234 composite; Cleanest-composite ladder is 4,673 places worse than volume

How does Credit Collections U.S.A., L.L.C. compare to its peers?

How does Credit Collections U.S.A., L.L.C. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Credit Collections U.S… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

13%

80%

91%

Consumer-dispute ratelower is better

10%

32%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-12 2024-05

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	72
Written notification about debt	54
Cont'd attempts collect debt not owed	22
False statements or representation	17
Took or threatened to take negative or legal action	8
Communication tactics	7
Disclosure verification of debt	7
Threatened to contact someone or share information improperly	2
Taking/threatening an illegal action	2

Where do complaints against Credit Collections U.S.A., L.L.C. come from?

Credit Collections U.S.A., L.L.C.'s own per-state count, not a national baseline.

Florida

66
Pennsylvania

32
West Virginia

29
Maryland

13
Mississippi

11
Georgia

4
Louisiana

4
South Carolina

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Collections U.S.A., L.L.C.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 191.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 13.20754716981132%.

4 peers

Know your rights before responding to Credit Collections U.S.A., L.L.C.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.