This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 191 complaints

Credit Collections U.S.A., L.L.C. - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade F.

Complaints by issue type

What consumers report about Credit Collections U.S.A., L.L.C.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record credit-collections-usa-llc Credit Collections U.S.A., L.L.C.

Grade F · 191 CFPB filings · 13% timely · lead issue: Attempts to collect debt not owed

  • VOL 191
  • GRADE F
  • 12MO 43
  • STATES 24
  • TIMELY 13%
  • DISPUTE 10%
  • ISSUE Attempts to collect debt n…
  • RANK #561
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Collins Asset Group, LLC (191 complaints)

Collins Asset Group, LLCCollins Asset Group, LLC191Credit Collections U.S.A., L.L.C. (this)Credit Collections U.S.A., L…191Aldridge PIte Haan, LLPAldridge PIte Haan, LLP192Credit Management Control, Inc.Credit Management Control, I…192KovoKovo192
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Collections U.S.A., L.L.C.'s 191 CFPB complaints sit next to Collins Asset Group, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 191 complaints break down

Every complaint issue type on record for Credit Collections U.S.A., L.L.C., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
27.9/100
Credit Collections U.S.A., L.L.C.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
191
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response F
13%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

34.6% of Credit Collections U.S.A., L.L.C.'s CFPB filings land in Florida

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Florida 34.6%
66 of 191 filings · 24 states touched
Spike month
2021-03 18.8%
3 filings that month · spiky (≥15% of series)
Corpus ranks
#561 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Credit Collections U.S.A., L.L.C. compare to its peers?

How does Credit Collections U.S.A., L.L.C. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Credit Collections U.S.A., L.L.C. National average
Complaints (last 12 mo)lower is better
43
1
268
Timely-response ratehigher is better
13%
80%
91%
Consumer-dispute ratelower is better
10%
32%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Credit Collections U.S.A., L.L.C. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Credit Collections U.S.A., L.L.C. vs. 8 similar-volume peers, by response speed and dispute rate Credit Collections U.S.A., L.L.C.Collins Asset Group, LLCD2 Management LLCProfessional Placement Services, LLCCredit Management Control, Inc.Van Ru Credit CorporationAldridge PIte Haan, LLPWaterfall Revenue GroupGalaxy Capital Acquisitions, LLC
Source: CFPB Consumer Complaint Database

Credit Collections U.S.A., L.L.C.'s complaint volume in context

Credit Collections U.S.A., L.L.C. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

191 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. Credit Collections U.S.A., L.L.C. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2018-12 2024-05

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
72
Written notification about debt
54
Cont'd attempts collect debt not owed
22
False statements or representation
17
Took or threatened to take negative or legal action
8
Communication tactics
7
Disclosure verification of debt
7
Threatened to contact someone or share information improperly
2
Taking/threatening an illegal action
2

Where do complaints against Credit Collections U.S.A., L.L.C. come from?

Credit Collections U.S.A., L.L.C.'s own per-state count, not a national baseline.

Top states by complaints against Credit Collections U.S.A., L.L.C.

Across 24 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Collections U.S.A., L.L.C.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 191.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 13.20754716981132%.

4 peers

Know your rights before responding to Credit Collections U.S.A., L.L.C.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.