State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 15

Sorted by most complaints

Ava Finance, Inc

F
2 total complaints ↑ rising

Balanced Healthcare Receivables, LLC

D
2 total complaints → stable

Banco Popular DE Puerto Rico

B
2 total complaints → stable

BC Services, Inc.

F
2 total complaints ↓ falling

BHA Services

F
2 total complaints ↓ falling

BMO Bank National Association

2 total complaints ↑ rising

Bepensa Capital, Inc.

C
2 total complaints → stable

Block, Inc.

F
2 total complaints ↑ rising

Bonneville Billing and Collections

D
2 total complaints ↑ rising

Braviant Holdings, LLC

D
2 total complaints → stable

Bristlecone, Inc.

F
2 total complaints ↓ falling

Bronstein & Weiss Arbitration

F
2 total complaints ↓ falling

Bryant, Hodge & Associates LLC

F
2 total complaints ↓ falling

Business Revenue Systems, Inc.

B
2 total complaints ↓ falling

Carilion Clinic

C
2 total complaints ↓ falling

CNG Holdings Inc

C
2 total complaints ↓ falling

Caliber Home Loans, Inc.

D
2 total complaints ↓ falling

Capital Credit and Collection Service, Inc.

C
2 total complaints ↓ falling

Ceannate

C
2 total complaints ↓ falling

Central States Recovery, Inc.

C
2 total complaints ↓ falling

Clear Recovery, Inc.

C
2 total complaints ↓ falling

Cohn, Goldberg & Deutsch,LLC

B
2 total complaints ↓ falling

Collection Service Center, Inc.

C
2 total complaints ↓ falling

Columbia Recovery Group LLC

F
2 total complaints ↓ falling

Commercial Acceptance Company

D
2 total complaints → stable

Compass Recovery Group, LLC

D
2 total complaints ↓ falling

Constar Financial Services, LLC

D
2 total complaints ↓ falling

Credit Bureau Services Association

D
2 total complaints → stable

Credit Collections U.S.A., L.L.C.

F
2 total complaints → stable

Credit Control Company, Inc.

C
2 total complaints ↓ falling

Credit Fresh Holdings Inc

F
2 total complaints ↑ rising

Credit Management Control, Inc.

D
2 total complaints ↓ falling

Credit Management Services, Inc.

D
2 total complaints ↓ falling

Credit Service Company, INC

D
2 total complaints ↓ falling

Credit Service International Corp

C
2 total complaints ↑ rising

D. Scott Carruthers

F
2 total complaints ↓ falling

DCN Holdings Inc.

F
2 total complaints ↓ falling

DRB-40, LLC

C
2 total complaints ↑ rising

Delta Outsource Group, Inc.

B
2 total complaints ↓ falling

Diversified Acceptance Corporation

F
2 total complaints ↓ falling

Durham & Durham, LLP

C
2 total complaints ↓ falling

EDvantage LLC

B
2 total complaints ↑ rising

Element Global Services

C
2 total complaints ↓ falling

Eltman Law, P.C.

D
2 total complaints ↓ falling

Emergent Business Group, Inc.

D
2 total complaints ↓ falling

Equitable Acceptance Corp

B
2 total complaints ↓ falling

Ershowsky Verstandig PLLC

B
2 total complaints ↑ rising

Everest Receivable Services Inc.

C
2 total complaints → stable

Executive Credit Management, Inc

F
2 total complaints ↓ falling

F & S Financial Marketing, Inc.

A
2 total complaints ↑ rising

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.