What is the most common complaint against Block, Inc.?

The most common issue consumers report about Block, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 146 complaints filed with the CFPB.

Are complaints against Block, Inc. increasing or decreasing?

Complaints against Block, Inc. are rising. The company received 53 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Block, Inc.'s reputation grade?

Block, Inc. has a reputation grade of F (score: 48.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Block, Inc. respond to consumer complaints?

Block, Inc. has a 97% timely response rate to CFPB complaints.

In how many states does Block, Inc. operate?

Block, Inc. has received CFPB complaints from consumers in 34 states, with the most complaints from Texas (18 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Block, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 34 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

81
Took or threatened to take negative or legal action

16
Communication tactics

14
False statements or representation

12
Written notification about debt

10
Electronic communications

10

Data updated September 2026

CFPB complaint disposition

CCDB record block-inc Block, Inc.

Grade F · 146 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #663 · compose #4254

VOL 146
GRADE F
12MO 53
STATES 34
TIMELY 97%
ISSUE Attempts to collect debt n…
RANK #663
COMPOSE #4,254

Volume peers

Nearest volume peer: Ceannate (146 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Block, Inc.'s 146 CFPB complaints sit next to Ceannate on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Block, Inc. spreads filings across 34 states - Texas leads at only 12.3%

Despite a broad state map, Block, Inc. still sits volume #663 against composite #4,254 - the two RankMaps diverge by 3,591 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 12.3% across 34 states
Seasonal peak: 2025-08 11.4%; 8–15% band · 118 filings
Divergent corpus ranks: #663 volume; #4,254 composite; Cleanest-composite ladder is 3,591 places worse than volume

How does Block, Inc. compare to its peers?

How does Block, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Block, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

99%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	81
Took or threatened to take negative or legal action	16
Communication tactics	14
False statements or representation	12
Written notification about debt	10
Electronic communications	10
Threatened to contact someone or share information improperly	3

Where do complaints against Block, Inc. come from?

Block, Inc.'s own per-state count, not a national baseline.

Texas

18
California

13
Florida

12
New York

10
Georgia

7
Illinois

7
Louisiana

6
Michigan

6

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Block, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 146.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.71361502347418%.

4 peers

Know your rights before responding to Block, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.