What is the most common complaint against Delta Outsource Group, Inc.?

The most common issue consumers report about Delta Outsource Group, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 35 complaints filed with the CFPB.

Are complaints against Delta Outsource Group, Inc. increasing or decreasing?

Complaints against Delta Outsource Group, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Delta Outsource Group, Inc.'s reputation grade?

Delta Outsource Group, Inc. has a reputation grade of B (score: 66.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Delta Outsource Group, Inc. respond to consumer complaints?

Delta Outsource Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Delta Outsource Group, Inc. operate?

Delta Outsource Group, Inc. has received CFPB complaints from consumers in 17 states, with the most complaints from California (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Delta Outsource Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade B.

Compiled by PlainCollector

Communication tactics

11
Written notification about debt

5
Disclosure verification of debt

5
Attempts to collect debt not owed

4
Improper contact or sharing of info

3
False statements or representation

2

Data updated September 2026

CFPB complaint disposition

CCDB record delta-outsource-group-inc Delta Outsource Group, Inc.

Grade B · 35 CFPB filings · 100% timely · lead issue: Communication tactics · vol #1427 · compose #1605

VOL 35
GRADE B
12MO 0
STATES 17
TIMELY 100%
DISPUTE 0%
ISSUE Communication tactics
RANK #1,427
COMPOSE #1,605

Volume peers

Nearest volume peer: Accounts Receivable Inc. (35 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Delta Outsource Group, Inc.'s 35 CFPB complaints sit next to Accounts Receivable Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Delta Outsource Group, Inc. spreads filings across 17 states - California leads at only 11.4%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 11.4% across 17 states
Seasonal peak: 2017-03 12.5%; 8–15% band · 4 filings
Corpus ranks: #1,427 volume; #1,605 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Delta Outsource Group, Inc. compare to its peers?

How does Delta Outsource Group, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Delta Outsource Group,… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

97%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-07 2020-01

Issue Detail Breakdown

Issue	Complaints
Communication tactics	11
Written notification about debt	5
Disclosure verification of debt	5
Attempts to collect debt not owed	4
Improper contact or sharing of info	3
False statements or representation	2
Cont'd attempts collect debt not owed	2
Threatened to contact someone or share information improperly	2
Took or threatened to take negative or legal action	1

Where do complaints against Delta Outsource Group, Inc. come from?

Delta Outsource Group, Inc.'s own per-state count, not a national baseline.

California

4
Missouri

4
Texas

4
Florida

3
Illinois

2
Massachusetts

2
New York

2
Ohio

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Delta Outsource Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 35.

4 peers

Know your rights before responding to Delta Outsource Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.