This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 70 complaints

Credit Management Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 6 states, reputation grade D.

Complaints by issue type

What consumers report about Credit Management Services, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record credit-management-services-inc Credit Management Services, Inc.

Grade D · 70 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed

  • VOL 70
  • GRADE D
  • 12MO 9
  • STATES 6
  • TIMELY 97%
  • DISPUTE 36%
  • ISSUE Attempts to collect debt n…
  • RANK #1,002
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Audit & Adjustment Co. Inc. (70 complaints)

Audit & Adjustment Co. Inc.Audit & Adjustment Co. Inc.70Greensky Operations, LLCGreensky Operations, LLC70Michael Harrison, Attorney at LawMichael Harrison, Attorney a…70Recovery Partners, LLCRecovery Partners, LLC70Credit Management Services, Inc. (this)Credit Management Services, …70
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Management Services, Inc.'s 70 CFPB complaints sit next to Audit & Adjustment Co. Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 70 complaints break down

Every complaint issue type on record for Credit Management Services, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.6/100
Credit Management Services, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
70
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
97%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
36%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

82.9% of Credit Management Services, Inc.'s CFPB filings land in Nebraska

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Nebraska 82.9%
58 of 70 filings · 6 states touched
Seasonal peak
2019-07 10.0%
8–15% band · 9 filings
Corpus ranks
#1,002 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Credit Management Services, Inc. compare to its peers?

How does Credit Management Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Credit Management Services, Inc. National average
Complaints (last 12 mo)lower is better
9
15
268
Timely-response ratehigher is better
97%
91%
91%
Consumer-dispute ratelower is better
36%
29%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Credit Management Services, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Credit Management Services, Inc. vs. 7 similar-volume peers, by response speed and dispute rate Credit Management Services, Inc.Audit & Adjustment Co. Inc.Michael Harrison, Attorney at LawRecovery Partners, LLCUnited Check Recovery Bureau, Inc.Malcolm S. Gerald and Associates, Inc.Leading Edge Recovery Solutions, LLCAgency of Credit Control
Source: CFPB Consumer Complaint Database

Credit Management Services, Inc.'s complaint volume in context

Credit Management Services, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

70 Top 18% higher than 82% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Credit Management Services, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2018-09 2020-10

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
16
Written notification about debt
14
False statements or representation
9
Taking/threatening an illegal action
8
Took or threatened to take negative or legal action
7
Communication tactics
5
Cont'd attempts collect debt not owed
4
Disclosure verification of debt
4
Improper contact or sharing of info
2
Threatened to contact someone or share information improperly
1

Where do complaints against Credit Management Services, Inc. come from?

Credit Management Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Credit Management Services, Inc.

Across 6 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Management Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 70.

4 peers

Know your rights before responding to Credit Management Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.