What is the most common complaint against Ceannate?

The most common issue consumers report about Ceannate is "Communication tactics", specifically "Frequent or repeated calls". This is based on 146 complaints filed with the CFPB.

Are complaints against Ceannate increasing or decreasing?

Complaints against Ceannate are falling. The company received 14 complaints in the last 12 months, showing improvement over prior periods.

What is Ceannate's reputation grade?

Ceannate has a reputation grade of C (score: 57.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Ceannate respond to consumer complaints?

Ceannate has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does Ceannate operate?

Ceannate has received CFPB complaints from consumers in 31 states, with the most complaints from Florida (40 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Ceannate - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

33
False statements or representation

24
Attempts to collect debt not owed

19
Cont'd attempts collect debt not owed

18
Improper contact or sharing of info

17
Written notification about debt

14

Data updated September 2026

CFPB complaint disposition

CCDB record ceannate Ceannate

Grade C · 146 CFPB filings · 99% timely · lead issue: Communication tactics · vol #664 · compose #2870

VOL 146
GRADE C
12MO 14
STATES 31
TIMELY 99%
DISPUTE 15%
ISSUE Communication tactics
RANK #664
COMPOSE #2,870

Volume peers

Nearest volume peer: Block, Inc. (146 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Ceannate's 146 CFPB complaints sit next to Block, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Florida is the plurality state for Ceannate (27.4%)

Volume rank #664 and composite rank #2,870 diverge by 2,206 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 27.4%; Mid-band (15–30%) · 31 states with ≥1 filing
Seasonal peak: 2025-05 13.3%; 8–15% band · 2 filings
Divergent corpus ranks: #664 volume; #2,870 composite; Cleanest-composite ladder is 2,206 places worse than volume

How does Ceannate compare to its peers?

How does Ceannate compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Ceannate National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

97%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-02 2025-05

Issue Detail Breakdown

Issue	Complaints
Communication tactics	33
False statements or representation	24
Attempts to collect debt not owed	19
Cont'd attempts collect debt not owed	18
Improper contact or sharing of info	17
Written notification about debt	14
Disclosure verification of debt	8
Took or threatened to take negative or legal action	5
Taking/threatening an illegal action	5
Threatened to contact someone or share information improperly	3

Where do complaints against Ceannate come from?

Ceannate's own per-state count, not a national baseline.

Florida

40
California

14
Texas

10
Georgia

7
Arizona

6
Illinois

6
Indiana

6
Maryland

6

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Ceannate: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 146.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.29078014184397%.

4 peers

Know your rights before responding to Ceannate: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.