What is the most common complaint against Caliber Home Loans, Inc.?

The most common issue consumers report about Caliber Home Loans, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 152 complaints filed with the CFPB.

Are complaints against Caliber Home Loans, Inc. increasing or decreasing?

Complaints against Caliber Home Loans, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Caliber Home Loans, Inc.'s reputation grade?

Caliber Home Loans, Inc. has a reputation grade of D (score: 51.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Caliber Home Loans, Inc. respond to consumer complaints?

Caliber Home Loans, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does Caliber Home Loans, Inc. operate?

Caliber Home Loans, Inc. has received CFPB complaints from consumers in 32 states, with the most complaints from Michigan (27 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Caliber Home Loans, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

51
Cont'd attempts collect debt not owed

23
Written notification about debt

19
Disclosure verification of debt

19
Took or threatened to take negative or legal action

13
Communication tactics

10

Data updated September 2026

CFPB complaint disposition

CCDB record caliber-home-loans-inc Caliber Home Loans, Inc.

Grade D · 152 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #653 · compose #4016

VOL 152
GRADE D
12MO 0
STATES 32
TIMELY 100%
DISPUTE 40%
ISSUE Attempts to collect debt n…
RANK #653
COMPOSE #4,016

Volume peers

Nearest volume peer: Forest Recovery Services LLC (152 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Caliber Home Loans, Inc.'s 152 CFPB complaints sit next to Forest Recovery Services LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Michigan is the plurality state for Caliber Home Loans, Inc. (17.8%)

The 2020-06 spike coincides with a 3,363-place gap between volume rank #653 and composite #4,016. Corpus placement method.

Plurality state: Michigan 17.8%; Mid-band (15–30%) · 32 states with ≥1 filing
Spike month: 2020-06 15.4%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #653 volume; #4,016 composite; Cleanest-composite ladder is 3,363 places worse than volume

How does Caliber Home Loans, Inc. compare to its peers?

How does Caliber Home Loans, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Caliber Home Loans, In… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

98%

91%

Consumer-dispute ratelower is better

40%

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-06 2022-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	51
Cont'd attempts collect debt not owed	23
Written notification about debt	19
Disclosure verification of debt	19
Took or threatened to take negative or legal action	13
Communication tactics	10
False statements or representation	8
Taking/threatening an illegal action	5
Improper contact or sharing of info	4

Where do complaints against Caliber Home Loans, Inc. come from?

Caliber Home Loans, Inc.'s own per-state count, not a national baseline.

Michigan

27
California

16
Florida

16
New York

10
Hawaii

9
Texas

9
Maryland

7
Alabama

6

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Caliber Home Loans, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 152.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Caliber Home Loans, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.