What is the most common complaint against DRB-40, LLC?

The most common issue consumers report about DRB-40, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 157 complaints filed with the CFPB.

Are complaints against DRB-40, LLC increasing or decreasing?

Complaints against DRB-40, LLC are rising. The company received 55 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is DRB-40, LLC's reputation grade?

DRB-40, LLC has a reputation grade of C (score: 58.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does DRB-40, LLC respond to consumer complaints?

DRB-40, LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does DRB-40, LLC operate?

DRB-40, LLC has received CFPB complaints from consumers in 33 states, with the most complaints from Texas (21 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

DRB-40, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

48
Attempts to collect debt not owed

34
Threatened to contact someone or share information improperly

19
Took or threatened to take negative or legal action

18
False statements or representation

15
Electronic communications

11

Data updated September 2026

CFPB complaint disposition

CCDB record drb-40-llc DRB-40, LLC

Grade C · 157 CFPB filings · 99% timely · lead issue: Communication tactics · vol #642 · compose #2607

VOL 157
GRADE C
12MO 55
STATES 33
TIMELY 99%
DISPUTE 14%
ISSUE Communication tactics
RANK #642
COMPOSE #2,607

Volume peers

Nearest volume peer: Western-Shamrock Corporation (157 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

DRB-40, LLC's 157 CFPB complaints sit next to Western-Shamrock Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

DRB-40, LLC spreads filings across 33 states - Texas leads at only 13.4%

Despite a broad state map, DRB-40, LLC still sits volume #642 against composite #2,607 - the two RankMaps diverge by 1,965 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 13.4% across 33 states
Seasonal peak: 2024-06 12.5%; 8–15% band · 7 filings
Divergent corpus ranks: #642 volume; #2,607 composite; Cleanest-composite ladder is 1,965 places worse than volume

How does DRB-40, LLC compare to its peers?

How does DRB-40, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

DRB-40, LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

91%

Consumer-dispute ratelower is better

14%

26%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Communication tactics	48
Attempts to collect debt not owed	34
Threatened to contact someone or share information improperly	19
Took or threatened to take negative or legal action	18
False statements or representation	15
Electronic communications	11
Written notification about debt	10
Disclosure verification of debt	1
Improper contact or sharing of info	1

Where do complaints against DRB-40, LLC come from?

DRB-40, LLC's own per-state count, not a national baseline.

Texas

21
California

16
Florida

15
Ohio

10
South Carolina

10
Missouri

9
Tennessee

9
Georgia

8

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for DRB-40, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 157.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.31506849315068%.

4 peers

Know your rights before responding to DRB-40, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.