State complaint profile
Debt collection complaints in Utah
5,102 CFPB complaints filed against 758 debt collectors active in Utah.
- Complaints
- 5,102
- Collectors
- 758
- Top collector
- Express Recovery Services, Inc.
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Utah at a glance
Utah consumers have filed 5,102 CFPB debt-collection complaints against 758 collectors.
- 5,102
- CFPB complaints filed
- 758
- collectors active here
- #1
- most-complained: Express Recovery Services, Inc.
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Utah
Utah filings are dispersed: the top three collectors hold only 11.1% of 5,102 complaints.
Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.
The collector with the most complaints from Utah residents in this extract is Express Recovery Services, Inc. (11.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Most-complained-about collectors in Utah
By complaints filed from this state
- Express Recovery Services, Inc.
Express Recovery Services, Inc.
228 complaints
- Mountain Land Collections, Inc.
Mountain Land Collections, Inc.
174 complaints
- Encore Capital Group Inc.
Encore Capital Group Inc.
165 complaints
- Resurgent Capital Services L.P.
Resurgent Capital Services L.P.
150 complaints
- Knight Adjustment Bureau
Knight Adjustment Bureau
140 complaints
- Portfolio Recovery Associates, LLC
Portfolio Recovery Associates, LLC
135 complaints
- Bonneville Billing and Collections
Bonneville Billing and Collections
114 complaints
- I.C. System, Inc.
I.C. System, Inc.
112 complaints
What this shows These eight collectors draw the most complaints from Utah residents, usually national bureaus and large debt buyers operating in every state.
Where Utah's 5,102 complaints concentrate
Top-three collectors vs the rest of this state's filings
- Express Recovery Servi 228
Express Recovery Services, Inc.
228 complaints
- Mountain Land Collecti 174
Mountain Land Collections, Inc.
174 complaints
- Encore Capital Group I 165
Encore Capital Group Inc.
165 complaints
- All other collectors
Remaining collectors in Utah
4,535 complaints
What this shows The top three names account for 11.1% of Utah filings in this extract, a state-specific concentration cut, not a national grade curve.
Active Debt Collectors
Sorted by most complaintsExpress Recovery Services, Inc.
DMountain Land Collections, Inc.
CEncore Capital Group Inc.
DResurgent Capital Services L.P.
DKnight Adjustment Bureau
FPortfolio Recovery Associates, LLC
DBonneville Billing and Collections
DI.C. System, Inc.
CThe CBE Group, Inc.
DCapital ONE Financial Corporation
DSynchrony Financial
DJohnson Mark LLC
DCL Holdings LLC
CN.A.R., Inc.
DAldous & Associates, PLLC
DCCS Financial Services, Inc.
FCitibank, N.a.
DEquifax, Inc.
DTransunion Intermediate Holdings, Inc.
DGreen & Sons Agency, Inc.
FTransworld Systems Inc
DBread Financial Holdings, Inc.
CExperian Information Solutions Inc.
DConvergent Resources, Inc.
DERC
DKriya Capital, LLC
DWells Fargo & Company
DGurstel Law Firm, P.C.
DAmerican Express Company
DCaine & Weiner Company, Inc.
DRowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
FJpmorgan Chase & Co.
DDiscover Bank
DMountain America Federal Credit Union
DT.S. Holdings
FBarclays Bank Delaware
DSouthwest Credit Systems, L.P.
DThe Cherrington Firm PLLC
FBank of America, National Association
DGoldman Sachs Bank USA
FThe Law Office of Edwin B. Parry
BMeade Recovery Services, LLC
DSequium Asset Solutions, LLC
FTD Bank US Holding Company
DU.s. Bancorp
DDiversified Consultants, Inc.
DHSBC North America Holdings Inc.
DNational Credit Systems,Inc.
DAffirm Holdings, Inc
FEnova International, Inc.
DIf a collector is contacting you in Utah
Start with the federal complaint record, then verify any state-law question with an official source.
- Check the collector's national record and grade before you respond or pay. Browse rankings
- Demand written debt validation within 30 days of first contact. Validation letter
- Use the CFPB complaint process and check official Utah resources for state-specific options. Your rights
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Utah
- Express Recovery Services, Inc. Leads Utah complaint volume in this extract
- Delaware complaint profile Nearest volume peer (5,202 complaints)
- Kansas complaint profile Nearest volume peer (4,617 complaints)
- Recent-12-month collector leaderboard Mid-volume states still host national debt buyers with rising filings
- Your rights under the FDCPA Federal rights apply the same way regardless of state filing volume
- Compare collectors side-by-side Check response rates for the agencies contacting Utah residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Utah Resident
Three parallel channels apply in Utah: the CFPB complaint form (powers this dataset), the Utah attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |