This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 334 complaints

Johnson Mark LLC - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade D.

Complaints by issue type

What consumers report about Johnson Mark LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record johnson-mark-llc Johnson Mark LLC

Grade D · 334 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #370 · compose #399

  • VOL 334
  • GRADE D
  • 12MO 85
  • STATES 15
  • TIMELY 90%
  • DISPUTE 26%
  • ISSUE Attempts to collect debt n…
  • RANK #370
  • COMPOSE #399

Volume peers

Nearest volume peer: Coast Professional, Inc. (333 complaints)

Cascade Capital, LLCCascade Capital, LLC331Second Round Limited Partnership, Austin, TX BranchSecond Round Limited Partner…332Coast Professional, Inc.Coast Professional, Inc.333Johnson Mark LLC (this)Johnson Mark LLC (this)334Stenger & Stenger, P.CStenger & Stenger, P.C336
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Johnson Mark LLC's 334 CFPB complaints sit next to Coast Professional, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 334 complaints break down

Every complaint issue type on record for Johnson Mark LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
49.8/100
Johnson Mark LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
334
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
90%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
26%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Utah is the plurality state for Johnson Mark LLC (24.9%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Utah 24.9%
Mid-band (15–30%) · 15 states with ≥1 filing
Seasonal peak
2017-08 11.5%
8–15% band · 3 filings
Corpus ranks
#370 volume
#399 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Johnson Mark LLC compare to its peers?

How does Johnson Mark LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Johnson Mark LLC National average
Complaints (last 12 mo)lower is better
85
33
268
Timely-response ratehigher is better
90%
98%
91%
Consumer-dispute ratelower is better
26%
25%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Johnson Mark LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Johnson Mark LLC vs. 9 similar-volume peers, by response speed and dispute rate Johnson Mark LLCCOAST PROFESSIONAL, INC.Stenger & Stenger, P.CSecond Round Limited Partnership, Austin, TX BranchCascade Capital, LLCNorth Shore Agency, LLCPhillips & Cohen Associates, Ltd.Clark County Collection ServiceAdvanced Collection Bureau, Inc.Seattle Service Bureau, Inc
Source: CFPB Consumer Complaint Database

Johnson Mark LLC's complaint volume in context

Johnson Mark LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

334 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Johnson Mark LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2015-03 2024-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
78
Took or threatened to take negative or legal action
73
False statements or representation
55
Written notification about debt
53
Communication tactics
21
Disclosure verification of debt
17
Cont'd attempts collect debt not owed
12
Taking/threatening an illegal action
12
Threatened to contact someone or share information improperly
11
Improper contact or sharing of info
1

Where do complaints against Johnson Mark LLC come from?

Johnson Mark LLC's own per-state count, not a national baseline.

Top states by complaints against Johnson Mark LLC

Across 15 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Johnson Mark LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 334.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 89.6774193548387%.

4 peers

Know your rights before responding to Johnson Mark LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.