State complaint profile

Debt collection complaints in Minnesota

8,502 CFPB complaints filed against 835 debt collectors active in Minnesota.

Complaints
8,502
Collectors
835
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Minnesota at a glance

Minnesota consumers have filed 8,502 CFPB debt-collection complaints against 835 collectors.

8,502
CFPB complaints filed
835
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Minnesota

Minnesota filings are dispersed: the top three collectors hold only 12.8% of 8,502 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Minnesota residents in this extract is Encore Capital Group Inc. (12.8% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in Minnesota

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from Minnesota residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where Minnesota's 8,502 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 12.8% of Minnesota filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Encore Capital Group Inc.

D
384 total complaints ↑ rising

Portfolio Recovery Associates, LLC

D
370 total complaints ↑ rising

Resurgent Capital Services L.P.

D
337 total complaints ↑ rising

CL Holdings LLC

C
315 total complaints ↑ rising

Transunion Intermediate Holdings, Inc.

D
240 total complaints ↑ rising

CCS Financial Services, Inc.

F
228 total complaints ↑ rising

Equifax, Inc.

D
226 total complaints ↑ rising

Messerli & Kramer P.A.

D
213 total complaints ↓ falling

Experian Information Solutions Inc.

D
200 total complaints ↑ rising

American Accounts & Advisers, Inc.

D
199 total complaints ↓ falling

Capital ONE Financial Corporation

D
163 total complaints → stable

I.C. System, Inc.

C
145 total complaints ↑ rising

ERC

D
132 total complaints ↓ falling

Wells Fargo & Company

D
129 total complaints ↑ rising

HW Holding, Inc

D
126 total complaints → stable

Synchrony Financial

D
113 total complaints → stable

Citibank, N.a.

D
112 total complaints → stable

Gurstel Law Firm, P.C.

D
112 total complaints → stable

Caine & Weiner Company, Inc.

D
101 total complaints ↑ rising

Kriya Capital, LLC

D
99 total complaints ↑ rising

Transworld Systems Inc

D
99 total complaints → stable

Convergent Resources, Inc.

D
98 total complaints ↓ falling

Bread Financial Holdings, Inc.

C
86 total complaints ↑ rising

National Credit Systems,Inc.

D
83 total complaints ↑ rising

Waypoint Resource Group, LLC

F
76 total complaints ↑ rising

U.s. Bancorp

D
59 total complaints ↓ falling

Jpmorgan Chase & Co.

D
58 total complaints ↑ rising

Afni Inc.

D
55 total complaints ↓ falling

Cavalry Investments, LLC

D
54 total complaints → stable

Discover Bank

D
52 total complaints ↓ falling

Radius Global Solutions LLC

D
52 total complaints ↑ rising

Diversified Consultants, Inc.

D
51 total complaints ↓ falling

American Express Company

D
50 total complaints ↑ rising

Diversified Adjustment Service, Inc.

D
50 total complaints → stable

Sunrise Credit Services, Inc

D
50 total complaints ↑ rising

Servicer under contract with Federal Student Aid

F
50 total complaints ↑ rising

Southwest Credit Systems, L.P.

D
49 total complaints → stable

NCB Management Services Inc.

D
44 total complaints ↑ rising

Navient Solutions, LLC.

D
43 total complaints ↓ falling

National Credit Adjusters, LLC

D
37 total complaints ↑ rising

Bank of America, National Association

D
36 total complaints → stable

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
34 total complaints ↑ rising

Spring Oaks Capital, LLC

F
34 total complaints ↑ rising

T.S. Holdings

F
31 total complaints ↑ rising

Advantage Collection Professionals, Inc.

C
30 total complaints ↓ falling

Affirm Holdings, Inc

F
30 total complaints ↑ rising

Harris & Harris, Ltd.

D
30 total complaints ↑ rising

Receivables Performance Management, LLC

D
30 total complaints ↓ falling

Sequium Asset Solutions, LLC

F
30 total complaints ↑ rising

TrueAccord Corp.

D
30 total complaints ↑ rising

If a collector is contacting you in Minnesota

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Minnesota resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read with Minnesota

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Minnesota Resident

Three parallel channels apply in Minnesota: the CFPB complaint form (powers this dataset), the Minnesota attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.