State complaint profile

Debt collection complaints in Massachusetts

13,646 CFPB complaints filed against 924 debt collectors active in Massachusetts.

Complaints
13,646
Collectors
924
Top collector
Portfolio Recovery Associates, LLC

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Massachusetts at a glance

Massachusetts consumers have filed 13,646 CFPB debt-collection complaints against 924 collectors.

13,646
CFPB complaints filed
924
collectors active here
#1
most-complained: Portfolio Recovery Associates, LLC

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Massachusetts

Massachusetts filings are dispersed: the top three collectors hold only 0% of 13,646 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Massachusetts residents in this extract is Portfolio Recovery Associates, LLC (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 12

Sorted by most complaints

Action Financial Services, LLC

C
1 total complaints ↓ falling

Advanced Collection Bureau, Inc.

D
1 total complaints ↓ falling

Aequitas Capital Opportunities Fund, LP

B
1 total complaints → stable

Affiliated Acceptance Corporation

C
1 total complaints ↓ falling

All State Credit Bureau, Inc.

C
1 total complaints → stable

Alliance Group & Associates LLC

F
1 total complaints ↓ falling

Alternative Collections LLC

B
1 total complaints ↓ falling

AmerAssist A/R Solutions, Inc.

F
1 total complaints ↓ falling

American Collection Systems, Inc.

B
1 total complaints ↓ falling

Apelles, LLC

C
1 total complaints → stable

Apex Resolution Group LLC

F
1 total complaints ↓ falling

Arbor Residential Mortgage LLC

C
1 total complaints ↓ falling

Arcon Credit Solutions LLC

D
1 total complaints ↑ rising

Arnold Scott Harris, P.C.

D
1 total complaints ↓ falling

Ashton & Weinberg, Inc.

C
1 total complaints ↓ falling

Aspen National Financial, Inc.

D
1 total complaints ↓ falling

Aspen Properties Group, LLC

B
1 total complaints ↓ falling

Assured Financial Partners

C
1 total complaints ↓ falling

Atlantic Collection Agency, Inc.

D
1 total complaints → stable

Atlantic Recovery Solutions LLC

D
1 total complaints → stable

Audit & Adjustment Co. Inc.

D
1 total complaints → stable

Avant Credit Corporation

C
1 total complaints ↓ falling

Avant Holding Company, Inc.

F
1 total complaints ↑ rising

B&B Funding, LLC

C
1 total complaints ↓ falling

Banco Popular DE Puerto Rico

B
1 total complaints → stable

Bcion, a Division of ION Bank

1 total complaints ↑ rising

BOC LLC

C
1 total complaints ↓ falling

BRite Financial Services, Inc.

D
1 total complaints ↓ falling

BYL Collection Services

D
1 total complaints ↓ falling

Bay Area Receivables, Inc

D
1 total complaints ↓ falling

Bayside Capital Services, LLC

F
1 total complaints ↓ falling

Berlin-Wheeler, Inc. (Kansas)

C
1 total complaints ↓ falling

Berman & Rabin, P.A.

D
1 total complaints → stable

Blakely-Witt and Associates, Inc.

D
1 total complaints ↓ falling

Blitt and Gaines, P.C.

D
1 total complaints → stable

Blueshore Recovery

B
1 total complaints ↓ falling

Borenstein & Associates, LLC

F
1 total complaints ↓ falling

Broder Credit & Collection Service

F
1 total complaints → stable

Brown’s New Credit Bureau Inc.

C
1 total complaints ↓ falling

Bryant, Hodge & Associates LLC

F
1 total complaints ↓ falling

C.Tech Collections, Inc.

C
1 total complaints ↓ falling

California Recovery Bureau, Inc

B
1 total complaints ↓ falling

CBM Services, Inc.

C
1 total complaints ↓ falling

CIR, Law Offices

D
1 total complaints ↓ falling

CIT Bank, National Association

C
1 total complaints ↓ falling

CMCS, Inc. DBA Central Mercantile Collection Services

C
1 total complaints → stable

Collection Associates, Ltd.

C
1 total complaints ↓ falling

Collections USA, Inc.

D
1 total complaints → stable

Commerce Bank

B
1 total complaints ↑ rising

Cooley Enterprises Inc

F
1 total complaints ↓ falling

If a collector is contacting you in Massachusetts

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Massachusetts resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Massachusetts

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Massachusetts Resident

Three parallel channels apply in Massachusetts: the CFPB complaint form (powers this dataset), the Massachusetts attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.