This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 339 complaints

Advanced Collection Bureau, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade D.

Complaints by issue type

What consumers report about Advanced Collection Bureau, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record advanced-collection-bureau-inc Advanced Collection Bureau, Inc.

Grade D · 339 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #366 · compose #232

  • VOL 339
  • GRADE D
  • 12MO 45
  • STATES 31
  • TIMELY 100%
  • DISPUTE 24%
  • ISSUE Attempts to collect debt n…
  • RANK #366
  • COMPOSE #232

Volume peers

Nearest volume peer: Clark County Collection Service (339 complaints)

Avant Holding Company, Inc.Avant Holding Company, Inc.338Clark County Collection ServiceClark County Collection Serv…339Advanced Collection Bureau, Inc. (this)Advanced Collection Bureau, …339Seattle Service Bureau, IncSeattle Service Bureau, Inc340Mercedes Benz Financial ServicesMercedes Benz Financial Serv…341
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Advanced Collection Bureau, Inc.'s 339 CFPB complaints sit next to Clark County Collection Service on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 339 complaints break down

Every complaint issue type on record for Advanced Collection Bureau, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.4/100
Advanced Collection Bureau, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
339
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
24%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

57.8% of Advanced Collection Bureau, Inc.'s CFPB filings land in Florida

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Florida 57.8%
196 of 339 filings · 31 states touched
Seasonal peak
2016-10 11.1%
8–15% band · 5 filings
Corpus ranks
#366 volume
#232 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Advanced Collection Bureau, Inc. compare to its peers?

How does Advanced Collection Bureau, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Advanced Collection Bureau, Inc. National average
Complaints (last 12 mo)lower is better
45
63
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
24%
28%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Advanced Collection Bureau, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Advanced Collection Bureau, Inc. vs. 8 similar-volume peers, by response speed and dispute rate Advanced Collection Bureau, Inc.Clark County Collection ServiceSeattle Service Bureau, IncTorriere Holdings INCMercedes Benz Financial ServicesStenger & Stenger, P.CCNG HOLDINGS INCAlliant Capital Management LLCJohnson Mark LLC
Source: CFPB Consumer Complaint Database

Advanced Collection Bureau, Inc.'s complaint volume in context

Advanced Collection Bureau, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

339 Top 7% higher than 93% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Advanced Collection Bureau, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-08 2019-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
120
Written notification about debt
72
Took or threatened to take negative or legal action
37
Cont'd attempts collect debt not owed
37
False statements or representation
32
Communication tactics
20
Disclosure verification of debt
17
Threatened to contact someone or share information improperly
3
Improper contact or sharing of info
1

Where do complaints against Advanced Collection Bureau, Inc. come from?

Advanced Collection Bureau, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Advanced Collection Bureau, Inc.

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Advanced Collection Bureau, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 339.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Advanced Collection Bureau, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.