This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 29 complaints

BOC LLC - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Complaints by issue type

What consumers report about BOC LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record boc-llc BOC LLC

Grade C · 29 CFPB filings · 93% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 29
  • GRADE C
  • 12MO 0
  • STATES 12
  • TIMELY 93%
  • DISPUTE 17%
  • ISSUE Cont'd attempts collect de…
  • RANK #1,554
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Acquired Assets, Ltd. (29 complaints)

Acquired Assets, Ltd.Acquired Assets, Ltd.29Alco Collections, Inc.Alco Collections, Inc.29Allen & WithrowAllen & Withrow29Arivo Acceptance, LLCArivo Acceptance, LLC29BOC LLC (this)BOC LLC (this)29
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

BOC LLC's 29 CFPB complaints sit next to Acquired Assets, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 29 complaints break down

Every complaint issue type on record for BOC LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
60.9/100
BOC LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
29
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
93%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for BOC LLC (17.2%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 17.2%
Mid-band (15–30%) · 12 states with ≥1 filing
Seasonal peak
2024-04 8.9%
8–15% band · 4 filings
Corpus ranks
#1,554 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does BOC LLC compare to its peers?

How does BOC LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
BOC LLC National average
Complaints (last 12 mo)lower is better
0
15
268
Timely-response ratehigher is better
93%
100%
91%
Consumer-dispute ratelower is better
17%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy BOC LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%20%40%60% Timely response rate (%) Dispute rate (%) BOC LLC vs. 8 similar-volume peers, by response speed and dispute rate BOC LLCCAPITAL RESOURCE MANAGEMENT, INC.Allen & WithrowCertified Bureau of the South, IncAlco Collections, Inc.Acquired Assets, Ltd.Diversified Recovery Services Inc.Emerald AR Systems, LLCEssential Retrieval Group
Source: CFPB Consumer Complaint Database

BOC LLC's complaint volume in context

BOC LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

29 71st percentile higher than 71% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. BOC LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2022-02 2026-02

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
10
Communication tactics
8
Disclosure verification of debt
4
Taking/threatening an illegal action
3
False statements or representation
2
Improper contact or sharing of info
2

Where do complaints against BOC LLC come from?

BOC LLC's own per-state count, not a national baseline.

Top states by complaints against BOC LLC

Across 12 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for BOC LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 29.

4 peers

Know your rights before responding to BOC LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.