This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 13 complaints

Arbor Residential Mortgage LLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Complaints by issue type

What consumers report about Arbor Residential Mortgage LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record arbor-residential-mortgage-llc Arbor Residential Mortgage LLC

Grade C · 13 CFPB filings · 67% timely · lead issue: Attempts to collect debt not owed

  • VOL 13
  • GRADE C
  • 12MO 1
  • STATES 10
  • TIMELY 67%
  • DISPUTE 17%
  • ISSUE Attempts to collect debt n…
  • RANK #2,237
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 3rd Generation, Inc. (13 complaints)

3rd Generation, Inc.3rd Generation, Inc.13A-L Financial CorpA-L Financial Corp13ACQ Holdings, LLC.ACQ Holdings, LLC.13Aequitas Capital Opportunities Fund, LPAequitas Capital Opportuniti…13Arbor Residential Mortgage LLC (this)Arbor Residential Mortgage L…13
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Arbor Residential Mortgage LLC's 13 CFPB complaints sit next to 3rd Generation, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 13 complaints break down

Every complaint issue type on record for Arbor Residential Mortgage LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.5/100
Arbor Residential Mortgage LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
13
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
67%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

Arizona is the plurality state for Arbor Residential Mortgage LLC (15.4%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
Arizona 15.4%
Mid-band (15–30%) · 10 states with ≥1 filing
Spike month
2015-07 25.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#2,237 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Arbor Residential Mortgage LLC compare to its peers?

How does Arbor Residential Mortgage LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Arbor Residential Mortgage LLC National average
Complaints (last 12 mo)lower is better
1
3
268
Timely-response ratehigher is better
67%
93%
91%
Consumer-dispute ratelower is better
17%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Arbor Residential Mortgage LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Arbor Residential Mortgage LLC vs. 6 similar-volume peers, by response speed and dispute rate Arbor Residential Mortgage LLCAequitas Capital Opportunities Fund, LPACQ Holdings, LLC.Bowen & Associates Recovery, Inc3rd Generation, Inc.CBV Collection Services Ltd.Collection Bureau of Little Falls, Inc.
Source: CFPB Consumer Complaint Database

Arbor Residential Mortgage LLC's complaint volume in context

Arbor Residential Mortgage LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

13 59th percentile higher than 59% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Arbor Residential Mortgage LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2015-07 2016-12

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
3
False statements or representation
3
Communication tactics
2
Cont'd attempts collect debt not owed
2
Disclosure verification of debt
2
Written notification about debt
1

Where do complaints against Arbor Residential Mortgage LLC come from?

Arbor Residential Mortgage LLC's own per-state count, not a national baseline.

Top states by complaints against Arbor Residential Mortgage LLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Arbor Residential Mortgage LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 13.

4 peers

Know your rights before responding to Arbor Residential Mortgage LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.