What is the most common complaint against Arbor Residential Mortgage LLC?

The most common issue consumers report about Arbor Residential Mortgage LLC is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 13 complaints filed with the CFPB.

Are complaints against Arbor Residential Mortgage LLC increasing or decreasing?

Complaints against Arbor Residential Mortgage LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Arbor Residential Mortgage LLC's reputation grade?

Arbor Residential Mortgage LLC has a reputation grade of C (score: 56.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Arbor Residential Mortgage LLC respond to consumer complaints?

Arbor Residential Mortgage LLC has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Arbor Residential Mortgage LLC operate?

Arbor Residential Mortgage LLC has received CFPB complaints from consumers in 10 states, with the most complaints from Arizona (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Arbor Residential Mortgage LLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

3
False statements or representation

3
Communication tactics

2
Cont'd attempts collect debt not owed

2
Disclosure verification of debt

2
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record arbor-residential-mortgage-llc Arbor Residential Mortgage LLC

Grade C · 13 CFPB filings · 67% timely · lead issue: Attempts to collect debt not owed · vol #2237 · compose #3057

VOL 13
GRADE C
12MO 1
STATES 10
TIMELY 67%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #2,237
COMPOSE #3,057

Volume peers

Nearest volume peer: 3rd Generation, Inc. (13 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Arbor Residential Mortgage LLC's 13 CFPB complaints sit next to 3rd Generation, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Arizona is the plurality state for Arbor Residential Mortgage LLC (15.4%)

The 2015-07 spike coincides with a 820-place gap between volume rank #2,237 and composite #3,057. Corpus placement method.

Plurality state: Arizona 15.4%; Mid-band (15–30%) · 10 states with ≥1 filing
Spike month: 2015-07 25.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,237 volume; #3,057 composite; Cleanest-composite ladder is 820 places worse than volume

How does Arbor Residential Mortgage LLC compare to its peers?

How does Arbor Residential Mortgage LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Arbor Residential Mort… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

67%

93%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2016-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	3
False statements or representation	3
Communication tactics	2
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	2
Written notification about debt	1

Where do complaints against Arbor Residential Mortgage LLC come from?

Arbor Residential Mortgage LLC's own per-state count, not a national baseline.

Arizona

2
California

2
North Carolina

2
Colorado

1
Kentucky

1
Maryland

1
Massachusetts

1
Michigan

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Arbor Residential Mortgage LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 13.

4 peers

Know your rights before responding to Arbor Residential Mortgage LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.