What is the most common complaint against CIT Bank, National Association?

The most common issue consumers report about CIT Bank, National Association is "Cont'd attempts collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 69 complaints filed with the CFPB.

Are complaints against CIT Bank, National Association increasing or decreasing?

Complaints against CIT Bank, National Association are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is CIT Bank, National Association's reputation grade?

CIT Bank, National Association has a reputation grade of C (score: 58.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CIT Bank, National Association respond to consumer complaints?

CIT Bank, National Association has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does CIT Bank, National Association operate?

CIT Bank, National Association has received CFPB complaints from consumers in 25 states, with the most complaints from California (15 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CIT Bank, National Association - Debt Collector Complaint Profile

CFPB complaint profile across 25 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

20
False statements or representation

14
Attempts to collect debt not owed

8
Disclosure verification of debt

7
Took or threatened to take negative or legal action

5
Taking/threatening an illegal action

5

Data updated September 2026

CFPB complaint disposition

CCDB record cit-bank-national-association CIT Bank, National Association

Grade C · 69 CFPB filings · 99% timely · lead issue: Cont'd attempts collect debt not owed · vol #1010 · compose #2632

VOL 69
GRADE C
12MO 0
STATES 25
TIMELY 99%
DISPUTE 20%
ISSUE Cont'd attempts collect de…
RANK #1,010
COMPOSE #2,632

Volume peers

Nearest volume peer: Agency of Credit Control (69 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CIT Bank, National Association's 69 CFPB complaints sit next to Agency of Credit Control on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

California is the plurality state for CIT Bank, National Association (21.7%)

The 2016-05 spike coincides with a 1,622-place gap between volume rank #1,010 and composite #2,632. Corpus placement method.

Plurality state: California 21.7%; Mid-band (15–30%) · 25 states with ≥1 filing
Spike month: 2016-05 15.2%; 7 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,010 volume; #2,632 composite; Cleanest-composite ladder is 1,622 places worse than volume

How does CIT Bank, National Association compare to its peers?

How does CIT BANK, NATIONAL ASSOCIATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CIT BANK, NATIONAL ASS… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

98%

91%

Consumer-dispute ratelower is better

20%

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-09 2019-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	20
False statements or representation	14
Attempts to collect debt not owed	8
Disclosure verification of debt	7
Took or threatened to take negative or legal action	5
Taking/threatening an illegal action	5
Written notification about debt	4
Communication tactics	4
Improper contact or sharing of info	2

Where do complaints against CIT Bank, National Association come from?

CIT Bank, National Association's own per-state count, not a national baseline.

California

15
Florida

11
New Jersey

4
New York

4
Pennsylvania

4
Virginia

4
Georgia

3
Maryland

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CIT Bank, National Association: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 69.

4 peers

Know your rights before responding to CIT Bank, National Association: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.