What is the most common complaint against Brown’s New Credit Bureau Inc.?

The most common issue consumers report about Brown’s New Credit Bureau Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 42 complaints filed with the CFPB.

Are complaints against Brown’s New Credit Bureau Inc. increasing or decreasing?

Complaints against Brown’s New Credit Bureau Inc. are falling. The company received 7 complaints in the last 12 months, showing improvement over prior periods.

What is Brown’s New Credit Bureau Inc.'s reputation grade?

Brown’s New Credit Bureau Inc. has a reputation grade of C (score: 57.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Brown’s New Credit Bureau Inc. respond to consumer complaints?

Brown’s New Credit Bureau Inc. has a 76% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Brown’s New Credit Bureau Inc. operate?

Brown’s New Credit Bureau Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from Arizona (28 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Brown’s New Credit Bureau Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

13
Written notification about debt

10
Took or threatened to take negative or legal action

10
False statements or representation

4
Cont'd attempts collect debt not owed

2
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record brown-s-new-credit-bureau-inc Brown’s New Credit Bureau Inc.

Grade C · 42 CFPB filings · 76% timely · lead issue: Attempts to collect debt not owed · vol #1309 · compose #2869

VOL 42
GRADE C
12MO 7
STATES 9
TIMELY 76%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,309
COMPOSE #2,869

Volume peers

Nearest volume peer: Cascade CISS Holdings, LLC (42 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Brown’s New Credit Bureau Inc.'s 42 CFPB complaints sit next to Cascade CISS Holdings, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

66.7% of Brown’s New Credit Bureau Inc.'s CFPB filings land in Arizona

High volume does not equal a clean composite: Brown’s New Credit Bureau Inc. is volume #1,309 but composite #2,869, while Arizona dominates the geography. Corpus placement method.

Dominant state: Arizona 66.7%; 28 of 42 filings · 9 states touched
Seasonal peak: 2025-04 8.7%; 8–15% band · 4 filings
Divergent corpus ranks: #1,309 volume; #2,869 composite; Cleanest-composite ladder is 1,560 places worse than volume

How does Brown’s New Credit Bureau Inc. compare to its peers?

How does Brown’s New Credit Bureau Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Brown’s New Credit Bur… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

76%

95%

91%

Consumer-dispute ratelower is better

42%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-11 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	13
Written notification about debt	10
Took or threatened to take negative or legal action	10
False statements or representation	4
Cont'd attempts collect debt not owed	2
Communication tactics	1
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1

Where do complaints against Brown’s New Credit Bureau Inc. come from?

Brown’s New Credit Bureau Inc.'s own per-state count, not a national baseline.

Arizona

28
Maryland

5
Georgia

2
North Carolina

2
Massachusetts

1
Michigan

1
Pennsylvania

1
South Dakota

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Brown’s New Credit Bureau Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 42.

4 peers

Know your rights before responding to Brown’s New Credit Bureau Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.