What is the most common complaint against BYL Collection Services?

The most common issue consumers report about BYL Collection Services is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 236 complaints filed with the CFPB.

Are complaints against BYL Collection Services increasing or decreasing?

Complaints against BYL Collection Services are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.

What is BYL Collection Services's reputation grade?

BYL Collection Services has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does BYL Collection Services respond to consumer complaints?

BYL Collection Services has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does BYL Collection Services operate?

BYL Collection Services has received CFPB complaints from consumers in 35 states, with the most complaints from Delaware (58 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

BYL Collection Services - Debt Collector Complaint Profile

CFPB complaint profile across 35 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

78
Cont'd attempts collect debt not owed

44
Written notification about debt

35
Disclosure verification of debt

35
False statements or representation

26
Communication tactics

10

Data updated September 2026

CFPB complaint disposition

CCDB record byl-collection-services BYL Collection Services

Grade D · 236 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #470 · compose #3539

VOL 236
GRADE D
12MO 4
STATES 35
TIMELY 99%
DISPUTE 23%
ISSUE Attempts to collect debt n…
RANK #470
COMPOSE #3,539

Volume peers

Nearest volume peer: M.A.R.S., Inc. (236 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

BYL Collection Services's 236 CFPB complaints sit next to M.A.R.S., Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Delaware is the plurality state for BYL Collection Services (24.6%)

Volume rank #470 and composite rank #3,539 diverge by 3,069 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Delaware 24.6%; Mid-band (15–30%) · 35 states with ≥1 filing
Seasonal peak: 2022-02 14.3%; 8–15% band · 5 filings
Divergent corpus ranks: #470 volume; #3,539 composite; Cleanest-composite ladder is 3,069 places worse than volume

How does BYL Collection Services compare to its peers?

How does BYL Collection Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

BYL Collection Service… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

100%

91%

Consumer-dispute ratelower is better

23%

41%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-10 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	78
Cont'd attempts collect debt not owed	44
Written notification about debt	35
Disclosure verification of debt	35
False statements or representation	26
Communication tactics	10
Took or threatened to take negative or legal action	3
Improper contact or sharing of info	3
Threatened to contact someone or share information improperly	1
Taking/threatening an illegal action	1

Where do complaints against BYL Collection Services come from?

BYL Collection Services's own per-state count, not a national baseline.

Delaware

58
California

23
Nevada

23
Texas

16
Arizona

14
Florida

11
Louisiana

11
Pennsylvania

11

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for BYL Collection Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 236.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.14893617021276%.

3 peers

Know your rights before responding to BYL Collection Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.