What is the most common complaint against RMS-Recovery Management Services, Inc.?

The most common issue consumers report about RMS-Recovery Management Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 179 complaints filed with the CFPB.

Are complaints against RMS-Recovery Management Services, Inc. increasing or decreasing?

Complaints against RMS-Recovery Management Services, Inc. have been stable. The company received 32 complaints in the last 12 months.

What is RMS-Recovery Management Services, Inc.'s reputation grade?

RMS-Recovery Management Services, Inc. has a reputation grade of C (score: 56.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does RMS-Recovery Management Services, Inc. respond to consumer complaints?

RMS-Recovery Management Services, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does RMS-Recovery Management Services, Inc. operate?

RMS-Recovery Management Services, Inc. has received CFPB complaints from consumers in 33 states, with the most complaints from New York (26 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

RMS-Recovery Management Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

47
Communication tactics

34
Written notification about debt

27
False statements or representation

20
Took or threatened to take negative or legal action

16
Cont'd attempts collect debt not owed

11

Data updated September 2026

CFPB complaint disposition

CCDB record rms-recovery-management-services-inc RMS-Recovery Management Services, Inc.

Grade C · 179 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #596 · compose #3089

VOL 179
GRADE C
12MO 32
STATES 33
TIMELY 99%
DISPUTE 19%
ISSUE Attempts to collect debt n…
RANK #596
COMPOSE #3,089

Volume peers

Nearest volume peer: APEX Asset Management, LLC (179 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

RMS-Recovery Management Services, Inc.'s 179 CFPB complaints sit next to APEX Asset Management, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

RMS-Recovery Management Services, Inc. spreads filings across 33 states - New York leads at only 14.5%

Despite a broad state map, RMS-Recovery Management Services, Inc. still sits volume #596 against composite #3,089 - the two RankMaps diverge by 2,493 places. Corpus placement method.

Most-even geography: Lead state under 15%; New York still leads at 14.5% across 33 states
Spike month: 2023-10 16.0%; 4 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #596 volume; #3,089 composite; Cleanest-composite ladder is 2,493 places worse than volume

How does RMS-Recovery Management Services, Inc. compare to its peers?

How does RMS-Recovery Management Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

RMS-Recovery Managemen… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

91%

Consumer-dispute ratelower is better

19%

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-11 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	47
Communication tactics	34
Written notification about debt	27
False statements or representation	20
Took or threatened to take negative or legal action	16
Cont'd attempts collect debt not owed	11
Disclosure verification of debt	9
Threatened to contact someone or share information improperly	7
Improper contact or sharing of info	7
Electronic communications	1

Where do complaints against RMS-Recovery Management Services, Inc. come from?

RMS-Recovery Management Services, Inc.'s own per-state count, not a national baseline.

New York

26
Arizona

16
Florida

16
Illinois

13
Michigan

12
Texas

12
California

8
Georgia

6

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for RMS-Recovery Management Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 179.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.40119760479041%.

4 peers

Know your rights before responding to RMS-Recovery Management Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.