What is the most common complaint against Sezzle Inc.?

The most common issue consumers report about Sezzle Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 358 complaints filed with the CFPB.

Are complaints against Sezzle Inc. increasing or decreasing?

Complaints against Sezzle Inc. are rising. The company received 250 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Sezzle Inc.'s reputation grade?

Sezzle Inc. has a reputation grade of F (score: 44.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sezzle Inc. respond to consumer complaints?

Sezzle Inc. has a 92% timely response rate to CFPB complaints.

In how many states does Sezzle Inc. operate?

Sezzle Inc. has received CFPB complaints from consumers in 35 states, with the most complaints from Texas (65 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sezzle Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 35 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

155
Attempts to collect debt not owed

141
False statements or representation

29
Written notification about debt

27
Communication tactics

3
Electronic communications

2

Data updated September 2026

CFPB complaint disposition

CCDB record sezzle-inc Sezzle Inc.

Grade F · 358 CFPB filings · 92% timely · lead issue: Took or threatened to take negative or legal action · vol #347 · compose #4746

VOL 358
GRADE F
12MO 250
STATES 35
TIMELY 92%
ISSUE Took or threatened to take…
RANK #347
COMPOSE #4,746

Volume peers

Nearest volume peer: Rubin & Rothman, LLC (358 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sezzle Inc.'s 358 CFPB complaints sit next to Rubin & Rothman, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for Sezzle Inc. (18.2%)

Volume rank #347 and composite rank #4,746 diverge by 4,399 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 18.2%; Mid-band (15–30%) · 35 states with ≥1 filing
Seasonal peak: 2021-06 8.5%; 8–15% band · 63 filings
Divergent corpus ranks: #347 volume; #4,746 composite; Cleanest-composite ladder is 4,399 places worse than volume

How does Sezzle Inc. compare to its peers?

How does Sezzle Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sezzle Inc. National average

Complaints (last 12 mo)lower is better

250

106

268

Timely-response ratehigher is better

92%

100%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-10 2022-09

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	155
Attempts to collect debt not owed	141
False statements or representation	29
Written notification about debt	27
Communication tactics	3
Electronic communications	2
Threatened to contact someone or share information improperly	1

Where do complaints against Sezzle Inc. come from?

Sezzle Inc.'s own per-state count, not a national baseline.

Texas

65
Georgia

31
Florida

24
California

22
Arizona

18
South Carolina

18
New York

15
North Carolina

15

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sezzle Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 358.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 92.27941176470588%.

4 peers

Know your rights before responding to Sezzle Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.