This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 219 complaints

SUN Loan Company Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade C.

Complaints by issue type

What consumers report about SUN Loan Company Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record sun-loan-company-inc SUN Loan Company Inc.

Grade C · 219 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #491 · compose #33

  • VOL 219
  • GRADE C
  • 12MO 100
  • STATES 21
  • TIMELY 96%
  • DISPUTE 10%
  • ISSUE Attempts to collect debt n…
  • RANK #491
  • COMPOSE #33

Volume peers

Nearest volume peer: Nationwide Credit Corporation (219 complaints)

North American Credit ServicesNorth American Credit Servic…218Risecredit, LLCRisecredit, LLC218Nationwide Credit CorporationNationwide Credit Corporation219SUN Loan Company Inc. (this)SUN Loan Company Inc. (this)219Allied International Credit Corp., (US)Allied International Credit …220
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

SUN Loan Company Inc.'s 219 CFPB complaints sit next to Nationwide Credit Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 219 complaints break down

Every complaint issue type on record for SUN Loan Company Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
57.5/100
SUN Loan Company Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
219
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
96%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

52.1% of SUN Loan Company Inc.'s CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Texas 52.1%
114 of 219 filings · 21 states touched
Seasonal peak
2014-07 11.1%
8–15% band · 4 filings
Corpus ranks
#491 volume
#33 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does SUN Loan Company Inc. compare to its peers?

How does SUN LOAN COMPANY INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
SUN LOAN COMPANY INC. National average
Complaints (last 12 mo)lower is better
100
44
268
Timely-response ratehigher is better
96%
100%
91%
Consumer-dispute ratelower is better
10%
18%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy SUN Loan Company Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) SUN Loan Company Inc. vs. 10 similar-volume peers, by response speed and dispute rate SUN Loan Company Inc.Nationwide Credit CorporationNorth American Credit ServicesAllied International Credit Corp., (US)Risecredit, LLCKlima, Peters & Daly, P.A.DataMax CorporationMeade & Associates, Inc.J J Marshall & Associates, IncMiraMed Revenue Group LLCCHECK INTO CASH INC.
Source: CFPB Consumer Complaint Database

SUN Loan Company Inc.'s complaint volume in context

SUN Loan Company Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

219 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. SUN Loan Company Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2014-07 2019-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
61
Took or threatened to take negative or legal action
61
Communication tactics
28
Written notification about debt
22
False statements or representation
20
Improper contact or sharing of info
9
Threatened to contact someone or share information improperly
8
Cont'd attempts collect debt not owed
6
Disclosure verification of debt
2
Electronic communications
1

Where do complaints against SUN Loan Company Inc. come from?

SUN Loan Company Inc.'s own per-state count, not a national baseline.

Top states by complaints against SUN Loan Company Inc.

Across 21 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for SUN Loan Company Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 219.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.19565217391305%.

4 peers

Know your rights before responding to SUN Loan Company Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.