What is the most common complaint against SUN Loan Company Inc.?

The most common issue consumers report about SUN Loan Company Inc. is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 219 complaints filed with the CFPB.

Are complaints against SUN Loan Company Inc. increasing or decreasing?

Complaints against SUN Loan Company Inc. are rising. The company received 100 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is SUN Loan Company Inc.'s reputation grade?

SUN Loan Company Inc. has a reputation grade of C (score: 57.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does SUN Loan Company Inc. respond to consumer complaints?

SUN Loan Company Inc. has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does SUN Loan Company Inc. operate?

SUN Loan Company Inc. has received CFPB complaints from consumers in 21 states, with the most complaints from Texas (114 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

SUN Loan Company Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

61
Took or threatened to take negative or legal action

61
Communication tactics

28
Written notification about debt

22
False statements or representation

20
Improper contact or sharing of info

9

Data updated September 2026

CFPB complaint disposition

CCDB record sun-loan-company-inc SUN Loan Company Inc.

Grade C · 219 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #491 · compose #2864

VOL 219
GRADE C
12MO 100
STATES 21
TIMELY 96%
DISPUTE 10%
ISSUE Attempts to collect debt n…
RANK #491
COMPOSE #2,864

Volume peers

Nearest volume peer: Nationwide Credit Corporation (219 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

SUN Loan Company Inc.'s 219 CFPB complaints sit next to Nationwide Credit Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

52.1% of SUN Loan Company Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: SUN Loan Company Inc. is volume #491 but composite #2,864, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 52.1%; 114 of 219 filings · 21 states touched
Seasonal peak: 2014-07 11.1%; 8–15% band · 4 filings
Divergent corpus ranks: #491 volume; #2,864 composite; Cleanest-composite ladder is 2,373 places worse than volume

How does SUN Loan Company Inc. compare to its peers?

How does SUN LOAN COMPANY INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

SUN LOAN COMPANY INC. National average

Complaints (last 12 mo)lower is better

100

268

Timely-response ratehigher is better

96%

100%

91%

Consumer-dispute ratelower is better

10%

18%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-07 2019-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	61
Took or threatened to take negative or legal action	61
Communication tactics	28
Written notification about debt	22
False statements or representation	20
Improper contact or sharing of info	9
Threatened to contact someone or share information improperly	8
Cont'd attempts collect debt not owed	6
Disclosure verification of debt	2
Electronic communications	1

Where do complaints against SUN Loan Company Inc. come from?

SUN Loan Company Inc.'s own per-state count, not a national baseline.

Texas

114
Missouri

22
Illinois

15
Oklahoma

14
Alabama

12
Nevada

11
New Mexico

8
Tennessee

5

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for SUN Loan Company Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 219.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.19565217391305%.

4 peers

Know your rights before responding to SUN Loan Company Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.