What is the most common complaint against Glass Mountain Capital, LLC?

The most common issue consumers report about Glass Mountain Capital, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 169 complaints filed with the CFPB.

Are complaints against Glass Mountain Capital, LLC increasing or decreasing?

Complaints against Glass Mountain Capital, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Glass Mountain Capital, LLC's reputation grade?

Glass Mountain Capital, LLC has a reputation grade of D (score: 55.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Glass Mountain Capital, LLC respond to consumer complaints?

Glass Mountain Capital, LLC has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.

In how many states does Glass Mountain Capital, LLC operate?

Glass Mountain Capital, LLC has received CFPB complaints from consumers in 40 states, with the most complaints from Texas (24 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Glass Mountain Capital, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

54
Attempts to collect debt not owed

36
Written notification about debt

19
Cont'd attempts collect debt not owed

17
Electronic communications

12
False statements or representation

9

Data updated September 2026

CFPB complaint disposition

CCDB record glass-mountain-capital-llc Glass Mountain Capital, LLC

Grade D · 169 CFPB filings · 94% timely · lead issue: Communication tactics · vol #613 · compose #3322

VOL 169
GRADE D
12MO 0
STATES 40
TIMELY 94%
DISPUTE 16%
ISSUE Communication tactics
RANK #613
COMPOSE #3,322

Volume peers

Nearest volume peer: BMO Bank National Association (169 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Glass Mountain Capital, LLC's 169 CFPB complaints sit next to BMO Bank National Association on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Glass Mountain Capital, LLC spreads filings across 40 states - Texas leads at only 14.2%

Despite a broad state map, Glass Mountain Capital, LLC still sits volume #613 against composite #3,322 - the two RankMaps diverge by 2,709 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 14.2% across 40 states
Seasonal peak: 2024-05 13.5%; 8–15% band · 5 filings
Divergent corpus ranks: #613 volume; #3,322 composite; Cleanest-composite ladder is 2,709 places worse than volume

How does Glass Mountain Capital, LLC compare to its peers?

How does Glass Mountain Capital, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Glass Mountain Capital… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

94%

91%

Consumer-dispute ratelower is better

16%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-08 2025-10

Issue Detail Breakdown

Issue	Complaints
Communication tactics	54
Attempts to collect debt not owed	36
Written notification about debt	19
Cont'd attempts collect debt not owed	17
Electronic communications	12
False statements or representation	9
Disclosure verification of debt	7
Improper contact or sharing of info	6
Took or threatened to take negative or legal action	4
Threatened to contact someone or share information improperly	4

Where do complaints against Glass Mountain Capital, LLC come from?

Glass Mountain Capital, LLC's own per-state count, not a national baseline.

Texas

24
California

20
Illinois

15
Florida

12
New York

10
Virginia

8
Arizona

6
Georgia

6

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Glass Mountain Capital, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 169.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 94.0828402366864%.

4 peers

Know your rights before responding to Glass Mountain Capital, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.