What is the most common complaint against Professional Finance Company, Inc.?

The most common issue consumers report about Professional Finance Company, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 646 complaints filed with the CFPB.

Are complaints against Professional Finance Company, Inc. increasing or decreasing?

Complaints against Professional Finance Company, Inc. are falling. The company received 67 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Finance Company, Inc.'s reputation grade?

Professional Finance Company, Inc. has a reputation grade of D (score: 53.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Finance Company, Inc. respond to consumer complaints?

Professional Finance Company, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does Professional Finance Company, Inc. operate?

Professional Finance Company, Inc. has received CFPB complaints from consumers in 42 states, with the most complaints from Colorado (206 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Finance Company, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 42 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

223
Written notification about debt

126
False statements or representation

85
Cont'd attempts collect debt not owed

69
Took or threatened to take negative or legal action

53
Disclosure verification of debt

39

Data updated September 2026

CFPB complaint disposition

CCDB record professional-finance-company-inc Professional Finance Company, Inc.

Grade D · 646 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #216 · compose #3720

VOL 646
GRADE D
12MO 67
STATES 42
TIMELY 98%
DISPUTE 19%
ISSUE Attempts to collect debt n…
RANK #216
COMPOSE #3,720

Volume peers

Nearest volume peer: Regional Management Corporation (645 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Finance Company, Inc.'s 646 CFPB complaints sit next to Regional Management Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

31.9% of Professional Finance Company, Inc.'s CFPB filings land in Colorado

High volume does not equal a clean composite: Professional Finance Company, Inc. is volume #216 but composite #3,720, while Colorado dominates the geography. Corpus placement method.

Dominant state: Colorado 31.9%; 206 of 646 filings · 42 states touched
Spike month: 2018-03 16.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #216 volume; #3,720 composite; Cleanest-composite ladder is 3,504 places worse than volume

How does Professional Finance Company, Inc. compare to its peers?

How does Professional Finance Company, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Professional Finance C… National average

Complaints (last 12 mo)lower is better

191

268

Timely-response ratehigher is better

98%

91%

Consumer-dispute ratelower is better

19%

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	223
Written notification about debt	126
False statements or representation	85
Cont'd attempts collect debt not owed	69
Took or threatened to take negative or legal action	53
Disclosure verification of debt	39
Communication tactics	26
Electronic communications	10
Threatened to contact someone or share information improperly	7
Improper contact or sharing of info	5

Where do complaints against Professional Finance Company, Inc. come from?

Professional Finance Company, Inc.'s own per-state count, not a national baseline.

Colorado

206
Texas

110
North Carolina

42
Florida

40
Nevada

33
Oklahoma

24
California

15
Georgia

14

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Finance Company, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 646.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.4%.

4 peers

Know your rights before responding to Professional Finance Company, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.