This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 425 complaints

American Honda Finance Corp - Debt Collector Complaint Profile

CFPB complaint profile across 38 states, reputation grade D.

Complaints by issue type

What consumers report about American Honda Finance Corp

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record american-honda-finance-corp American Honda Finance Corp

Grade D · 425 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #311 · compose #151

  • VOL 425
  • GRADE D
  • 12MO 100
  • STATES 38
  • TIMELY 99%
  • DISPUTE 19%
  • ISSUE Attempts to collect debt n…
  • RANK #311
  • COMPOSE #151

Volume peers

Nearest volume peer: Sentry Credit, Inc. (427 complaints)

Designed Receivable Solutions, Inc.Designed Receivable Solution…421Direct Recovery Services, LLCDirect Recovery Services, LLC422American Honda Finance Corp (this)American Honda Finance Corp …425Sentry Credit, Inc.Sentry Credit, Inc.427Summit A*R, Inc.Summit A*R, Inc.430
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

American Honda Finance Corp's 425 CFPB complaints sit next to Sentry Credit, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 425 complaints break down

Every complaint issue type on record for American Honda Finance Corp, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.6/100
American Honda Finance Corp

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
425
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
19%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

American Honda Finance Corp spreads filings across 38 states - California leads at only 13.6%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 13.6% across 38 states
Seasonal peak
2025-01 13.3%
8–15% band · 11 filings
Corpus ranks
#311 volume
#151 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does American Honda Finance Corp compare to its peers?

How does AMERICAN HONDA FINANCE CORP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
AMERICAN HONDA FINANCE CORP National average
Complaints (last 12 mo)lower is better
100
18
268
Timely-response ratehigher is better
99%
96%
91%
Consumer-dispute ratelower is better
19%
7%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy American Honda Finance Corp a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) American Honda Finance Corp vs. 9 similar-volume peers, by response speed and dispute rate American Honda Finance CorpSentry Credit, Inc.Direct Recovery Services, LLCDesigned Receivable Solutions, Inc.Summit A*R, Inc.AmerAssist A/R Solutions, Inc.Northland Group IncPlusFour, IncPlatinum Holdings Group, LLCNATIONSTAR MORTGAGE LLC
Source: CFPB Consumer Complaint Database

American Honda Finance Corp's complaint volume in context

American Honda Finance Corp vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

425 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. American Honda Finance Corp 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2023-04 2025-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
139
Took or threatened to take negative or legal action
77
Written notification about debt
76
Communication tactics
48
False statements or representation
41
Cont'd attempts collect debt not owed
19
Disclosure verification of debt
12
Threatened to contact someone or share information improperly
7
Improper contact or sharing of info
4
Electronic communications
1

Where do complaints against American Honda Finance Corp come from?

American Honda Finance Corp's own per-state count, not a national baseline.

Top states by complaints against American Honda Finance Corp

Across 38 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for American Honda Finance Corp: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 425.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.23857868020305%.

4 peers

Know your rights before responding to American Honda Finance Corp: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.