State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 11

Sorted by most complaints

Vital Solutions, Inc.

C
7 total complaints ↓ falling

Advantage Auto Sales, Inc.

B
6 total complaints ↓ falling

Aqua Finance, Inc.

D
6 total complaints ↑ rising

Asset Management Outsourcing, Inc.

D
6 total complaints ↓ falling

CCB Credit Serivces, Inc

C
6 total complaints ↓ falling

Cherry Technologies Inc.

F
6 total complaints ↑ rising

CMK Investments Inc

B
6 total complaints ↓ falling

Ceannate

C
6 total complaints ↓ falling

Chime Financial Inc

D
6 total complaints ↑ rising

Collection Professionals, Inc.

D
6 total complaints ↑ rising

Complete Credit Solutions, Inc.

D
6 total complaints → stable

Credit Bureau Collection Services, Inc.

C
6 total complaints ↓ falling

Credit Bureau Services of Iowa Inc.

D
6 total complaints → stable

Credit Fresh Holdings Inc

F
6 total complaints ↑ rising

EdFinancial Services

C
6 total complaints ↑ rising

Green Square Company LLC.

F
6 total complaints ↓ falling

Honor Finance, LLC

B
6 total complaints ↓ falling

Kashable LLC

D
6 total complaints ↑ rising

Leafy Financial, LLC

F
6 total complaints ↑ rising

LendingPoint Holdings LLC

F
6 total complaints ↑ rising

LoanCare, LLC

C
6 total complaints ↑ rising

Mercantile Adjustment Bureau, LLC

D
6 total complaints ↓ falling

Merchants Credit LLC

C
6 total complaints ↓ falling

Miller and Steeno, P.C.

D
6 total complaints ↓ falling

Optimum Outcomes, Inc.

F
6 total complaints ↓ falling

PLS Group, Inc

B
6 total complaints ↓ falling

Paradigm Assets, LLC

D
6 total complaints ↓ falling

Selene Holdings LLC

D
6 total complaints → stable

Sortis Financial, Inc.

C
6 total complaints ↓ falling

The Best Service Co.,Inc

D
6 total complaints ↓ falling

The Phoenix Recovery Group

F
6 total complaints → stable

United Credit and Collections Inc.

C
6 total complaints → stable

VW Credit

C
6 total complaints ↑ rising

Alliant Credit Union

D
5 total complaints ↑ rising

ARC Management Group, LLC

D
5 total complaints ↓ falling

Advantage Collection Professionals, Inc.

C
5 total complaints ↓ falling

American Credit Systems, Inc

B
5 total complaints ↓ falling

American Recovery Service Incorporated

D
5 total complaints ↓ falling

Arbor Professional Solutions, Inc.

D
5 total complaints → stable

AutoBank Financial, LLC

B
5 total complaints ↑ rising

Balanced Healthcare Receivables, LLC

D
5 total complaints → stable

BB&T Corporation

D
5 total complaints ↓ falling

BOC LLC

C
5 total complaints ↓ falling

Big Picture Loans, LLC

C
5 total complaints ↓ falling

C/C Financial

D
5 total complaints → stable

CCM Finance LLC

F
5 total complaints ↑ rising

Corelogic Inc

C
5 total complaints → stable

Cawley & Bergmann, LLP

D
5 total complaints ↓ falling

Chaplain Financial Services LLC

F
5 total complaints ↓ falling

Credit Bureau Services Association

D
5 total complaints → stable

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.