This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 148 complaints

Arbor Professional Solutions, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade D.

Complaints by issue type

What consumers report about Arbor Professional Solutions, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record arbor-professional-solutions-inc Arbor Professional Solutions, Inc.

Grade D · 148 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 148
  • GRADE D
  • 12MO 27
  • STATES 16
  • TIMELY 100%
  • DISPUTE 29%
  • ISSUE Attempts to collect debt n…
  • RANK #660
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Winn LAW Group, APC (148 complaints)

Block, Inc.Block, Inc.146Andreu, Palma & Andreu, PLAndreu, Palma & Andreu, PL147Winn LAW Group, APCWinn LAW Group, APC148Arbor Professional Solutions, Inc. (this)Arbor Professional Solutions…148Fidelity Properties Inc.Fidelity Properties Inc.149
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Arbor Professional Solutions, Inc.'s 148 CFPB complaints sit next to Winn LAW Group, APC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 148 complaints break down

Every complaint issue type on record for Arbor Professional Solutions, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
54.7/100
Arbor Professional Solutions, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
148
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
29%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

69.6% of Arbor Professional Solutions, Inc.'s CFPB filings land in Michigan

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Michigan 69.6%
103 of 148 filings · 16 states touched
Seasonal peak
2025-05 8.7%
8–15% band · 6 filings
Corpus ranks
#660 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Arbor Professional Solutions, Inc. compare to its peers?

How does Arbor Professional Solutions, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Arbor Professional Solutions, Inc. National average
Complaints (last 12 mo)lower is better
27
1
268
Timely-response ratehigher is better
100%
97%
91%
Consumer-dispute ratelower is better
29%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Arbor Professional Solutions, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Arbor Professional Solutions, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Arbor Professional Solutions, Inc.WINN LAW GROUP, APCFidelity Properties Inc.Andreu, Palma & Andreu, PLCeannateFairway Capital Recovery, LLCIntegrity Solution Services, Inc.Metro Collection Service Inc.EVERGREEN PROFESSIONAL RECOVERIES, INC.JDJ Investments, INC.
Source: CFPB Consumer Complaint Database

Arbor Professional Solutions, Inc.'s complaint volume in context

Arbor Professional Solutions, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

148 Top 12% higher than 88% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). This entry sits in this band. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Arbor Professional Solutions, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-01 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
64
Written notification about debt
36
False statements or representation
18
Took or threatened to take negative or legal action
14
Cont'd attempts collect debt not owed
6
Communication tactics
4
Disclosure verification of debt
4
Threatened to contact someone or share information improperly
2

Where do complaints against Arbor Professional Solutions, Inc. come from?

Arbor Professional Solutions, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Arbor Professional Solutions, Inc.

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Arbor Professional Solutions, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 148.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Arbor Professional Solutions, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.