This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 183 complaints

ARC Management Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade D.

Complaints by issue type

What consumers report about ARC Management Group, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record arc-management-group-llc ARC Management Group, LLC

Grade D · 183 CFPB filings · 80% timely · lead issue: Attempts to collect debt not owed

  • VOL 183
  • GRADE D
  • 12MO 0
  • STATES 31
  • TIMELY 80%
  • DISPUTE 0%
  • ISSUE Attempts to collect debt n…
  • RANK #579
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Midwest Fidelity Services, LLC (183 complaints)

Midwest Fidelity Services, LLCMidwest Fidelity Services, L…183The Stark Collection Agency, Inc.The Stark Collection Agency,…183ARC Management Group, LLC (this)ARC Management Group, LLC (t…183Accscient, LLCAccscient, LLC184Hayt Hayt & Landau, P.L. (FL)Hayt Hayt & Landau, P.L. (FL)184
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

ARC Management Group, LLC's 183 CFPB complaints sit next to Midwest Fidelity Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 183 complaints break down

Every complaint issue type on record for ARC Management Group, LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.7/100
ARC Management Group, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
183
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
80%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
0%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Florida is the plurality state for ARC Management Group, LLC (18.6%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Florida 18.6%
Mid-band (15–30%) · 31 states with ≥1 filing
Seasonal peak
2024-02 8.5%
8–15% band · 5 filings
Corpus ranks
#579 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does ARC Management Group, LLC compare to its peers?

How does ARC Management Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
ARC Management Group, LLC National average
Complaints (last 12 mo)lower is better
0
57
268
Timely-response ratehigher is better
80%
98%
91%
Consumer-dispute ratelower is better
0%
17%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy ARC Management Group, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) ARC Management Group, LLC vs. 9 similar-volume peers, by response speed and dispute rate ARC Management Group, LLCMidwest Fidelity Services, LLCThe Stark Collection Agency, Inc.The Moore Law GroupHayt Hayt & Landau, P.L. (FL)AMERICAN ADJUSTMENT BUREAU,INC.Absolute Recovery Services, LLCFederal Adjustment Bureau, Inc.GMA Investments, LLCHealthcare Collections-I, LLC
Source: CFPB Consumer Complaint Database

ARC Management Group, LLC's complaint volume in context

ARC Management Group, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

183 Top 11% higher than 89% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. ARC Management Group, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2023-10 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
67
Written notification about debt
36
False statements or representation
19
Took or threatened to take negative or legal action
16
Communication tactics
15
Cont'd attempts collect debt not owed
15
Disclosure verification of debt
12
Improper contact or sharing of info
2
Threatened to contact someone or share information improperly
1

Where do complaints against ARC Management Group, LLC come from?

ARC Management Group, LLC's own per-state count, not a national baseline.

Top states by complaints against ARC Management Group, LLC

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for ARC Management Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 183.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 79.78142076502732%.

4 peers

Know your rights before responding to ARC Management Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.