What is the most common complaint against Collection Professionals, Inc.?

The most common issue consumers report about Collection Professionals, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 160 complaints filed with the CFPB.

Are complaints against Collection Professionals, Inc. increasing or decreasing?

Complaints against Collection Professionals, Inc. are rising. The company received 53 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Collection Professionals, Inc.'s reputation grade?

Collection Professionals, Inc. has a reputation grade of D (score: 51.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Professionals, Inc. respond to consumer complaints?

Collection Professionals, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.

In how many states does Collection Professionals, Inc. operate?

Collection Professionals, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from Texas (58 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Professionals, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade D.

Compiled by PlainCollector

Written notification about debt

50
Attempts to collect debt not owed

42
Took or threatened to take negative or legal action

33
False statements or representation

19
Cont'd attempts collect debt not owed

4
Communication tactics

3

Data updated September 2026

CFPB complaint disposition

CCDB record collection-professionals-inc Collection Professionals, Inc.

Grade D · 160 CFPB filings · 98% timely · lead issue: Written notification about debt · vol #633 · compose #3895

VOL 160
GRADE D
12MO 53
STATES 19
TIMELY 98%
DISPUTE 38%
ISSUE Written notification about…
RANK #633
COMPOSE #3,895

Volume peers

Nearest volume peer: A & O Recovery Solutions, LLC (160 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Professionals, Inc.'s 160 CFPB complaints sit next to A & O Recovery Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

36.3% of Collection Professionals, Inc.'s CFPB filings land in Texas

High volume does not equal a clean composite: Collection Professionals, Inc. is volume #633 but composite #3,895, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 36.3%; 58 of 160 filings · 19 states touched
Seasonal peak: 2014-02 13.7%; 8–15% band · 7 filings
Divergent corpus ranks: #633 volume; #3,895 composite; Cleanest-composite ladder is 3,262 places worse than volume

How does Collection Professionals, Inc. compare to its peers?

How does Collection Professionals, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Collection Professiona… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

91%

Consumer-dispute ratelower is better

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-12 2018-11

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	50
Attempts to collect debt not owed	42
Took or threatened to take negative or legal action	33
False statements or representation	19
Cont'd attempts collect debt not owed	4
Communication tactics	3
Disclosure verification of debt	3
Threatened to contact someone or share information improperly	2
Improper contact or sharing of info	2
Taking/threatening an illegal action	2

Where do complaints against Collection Professionals, Inc. come from?

Collection Professionals, Inc.'s own per-state count, not a national baseline.

Texas

58
Wyoming

41
Montana

16
Utah

11
Illinois

6
Colorado

4
Florida

4
Idaho

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Professionals, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 160.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.88732394366197%.

4 peers

Know your rights before responding to Collection Professionals, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.