What is the most common complaint against Sortis Financial, Inc.?

The most common issue consumers report about Sortis Financial, Inc. is "Cont'd attempts collect debt not owed", specifically "Not given enough info to verify debt". This is based on 79 complaints filed with the CFPB.

Are complaints against Sortis Financial, Inc. increasing or decreasing?

Complaints against Sortis Financial, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Sortis Financial, Inc.'s reputation grade?

Sortis Financial, Inc. has a reputation grade of C (score: 58.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sortis Financial, Inc. respond to consumer complaints?

Sortis Financial, Inc. has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.

In how many states does Sortis Financial, Inc. operate?

Sortis Financial, Inc. has received CFPB complaints from consumers in 28 states, with the most complaints from Florida (16 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sortis Financial, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 28 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

29
Disclosure verification of debt

21
Attempts to collect debt not owed

11
False statements or representation

5
Improper contact or sharing of info

5
Written notification about debt

3

Data updated September 2026

CFPB complaint disposition

CCDB record sortis-financial-inc Sortis Financial, Inc.

Grade C · 79 CFPB filings · 96% timely · lead issue: Cont'd attempts collect debt not owed · vol #935 · compose #2698

VOL 79
GRADE C
12MO 0
STATES 28
TIMELY 96%
DISPUTE 16%
ISSUE Cont'd attempts collect de…
RANK #935
COMPOSE #2,698

Volume peers

Nearest volume peer: American Credit Bureau, Inc. (79 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sortis Financial, Inc.'s 79 CFPB complaints sit next to American Credit Bureau, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for Sortis Financial, Inc. (20.3%)

The 2015-09 spike coincides with a 1,763-place gap between volume rank #935 and composite #2,698. Corpus placement method.

Plurality state: Florida 20.3%; Mid-band (15–30%) · 28 states with ≥1 filing
Spike month: 2015-09 19.4%; 12 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #935 volume; #2,698 composite; Cleanest-composite ladder is 1,763 places worse than volume

How does Sortis Financial, Inc. compare to its peers?

How does Sortis Financial, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sortis Financial, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

45%

91%

Consumer-dispute ratelower is better

16%

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-08 2026-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	29
Disclosure verification of debt	21
Attempts to collect debt not owed	11
False statements or representation	5
Improper contact or sharing of info	5
Written notification about debt	3
Taking/threatening an illegal action	3
Took or threatened to take negative or legal action	1
Communication tactics	1

Where do complaints against Sortis Financial, Inc. come from?

Sortis Financial, Inc.'s own per-state count, not a national baseline.

Florida

16
California

10
Texas

7
Illinois

6
New York

6
Maryland

3
North Carolina

3
Louisiana

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sortis Financial, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 79.

4 peers

Know your rights before responding to Sortis Financial, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.