What is the most common complaint against PLS Group, Inc?

The most common issue consumers report about PLS Group, Inc is "Communication tactics", specifically "Frequent or repeated calls". This is based on 23 complaints filed with the CFPB.

Are complaints against PLS Group, Inc increasing or decreasing?

Complaints against PLS Group, Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is PLS Group, Inc's reputation grade?

PLS Group, Inc has a reputation grade of B (score: 67.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does PLS Group, Inc respond to consumer complaints?

PLS Group, Inc has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does PLS Group, Inc operate?

PLS Group, Inc has received CFPB complaints from consumers in 9 states, with the most complaints from Texas (8 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

PLS Group, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade B.

Compiled by PlainCollector

Communication tactics

7
Disclosure verification of debt

4
Improper contact or sharing of info

4
Attempts to collect debt not owed

3
Taking/threatening an illegal action

2
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record pls-group-inc PLS Group, Inc

Grade B · 23 CFPB filings · 96% timely · lead issue: Communication tactics · vol #1782 · compose #1535

VOL 23
GRADE B
12MO 0
STATES 9
TIMELY 96%
DISPUTE 0%
ISSUE Communication tactics
RANK #1,782
COMPOSE #1,535

Volume peers

Nearest volume peer: Acceptance Solutions Group, INC (23 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

PLS Group, Inc's 23 CFPB complaints sit next to Acceptance Solutions Group, INC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

34.8% of PLS Group, Inc's CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Texas 34.8%; 8 of 23 filings · 9 states touched
Seasonal peak: 2018-02 13.3%; 8–15% band · 2 filings
Corpus ranks: #1,782 volume; #1,535 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does PLS Group, Inc compare to its peers?

How does PLS GROUP, INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

PLS GROUP, INC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

11%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-02 2025-02

Issue Detail Breakdown

Issue	Complaints
Communication tactics	7
Disclosure verification of debt	4
Improper contact or sharing of info	4
Attempts to collect debt not owed	3
Taking/threatening an illegal action	2
False statements or representation	1
Cont'd attempts collect debt not owed	1
Threatened to contact someone or share information improperly	1

Where do complaints against PLS Group, Inc come from?

PLS Group, Inc's own per-state count, not a national baseline.

Texas

8
Illinois

6
California

3
Louisiana

1
Massachusetts

1
Mississippi

1
Nevada

1
Oregon

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for PLS Group, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 23.

4 peers

Know your rights before responding to PLS Group, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.