State complaint profile

Debt collection complaints in West Virginia

2,603 CFPB complaints filed against 415 debt collectors active in West Virginia.

Complaints
2,603
Collectors
415
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

West Virginia at a glance

West Virginia consumers have filed 2,603 CFPB debt-collection complaints against 415 collectors.

2,603
CFPB complaints filed
415
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in West Virginia

West Virginia filings are dispersed: the top three collectors hold only 0.5% of 2,603 complaints.

Absolute counts are small, so a single regional collector or a thin national-buyer footprint can swing the ranking. Compare the volume peers below before treating any one name as a statewide pattern.

The collector with the most complaints from West Virginia residents in this extract is Equifax, Inc. (0.5% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 3

Sorted by most complaints

Pinnacle Credit Services, LLC

D
4 total complaints ↓ falling

Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch

D
4 total complaints ↓ falling

Santander Consumer USA Holdings Inc.

D
4 total complaints ↓ falling

Stellar Recovery, Inc.

D
4 total complaints ↓ falling

Synergetic Communication Inc

D
4 total complaints ↑ rising

Unifin Inc.

D
4 total complaints ↑ rising

United Collection Bureau, Inc.

D
4 total complaints → stable

Williams & Fudge, Inc

D
4 total complaints → stable

AMCOL Systems, Inc.

D
3 total complaints ↓ falling

Absolute Resolutions Corp.

C
3 total complaints ↑ rising

Advance America, Cash Advance Centers, Inc.

D
3 total complaints ↓ falling

Altisource Portfolio Solutions, S.à r.l.

C
3 total complaints ↓ falling

CLGF Holdco 1, LLC

F
3 total complaints ↑ rising

Charlottesville Bureau of Credits, Inc

D
3 total complaints ↓ falling

Collection Management Company

C
3 total complaints ↓ falling

Credit and Receivables Services Inc.

A
3 total complaints ↓ falling

Creditor's Collection Service, Inc.

C
3 total complaints ↓ falling

EOS Holdings, Inc.

D
3 total complaints ↓ falling

Fiserv Finxact Core

F
3 total complaints → stable

First Credit Services Inc.

D
3 total complaints ↑ rising

HSBC North America Holdings Inc.

D
3 total complaints ↓ falling

LJ Ross Associates

D
3 total complaints ↑ rising

Martin & Seibert, L.C.

F
3 total complaints ↓ falling

Meade & Associates, Inc.

D
3 total complaints ↓ falling

Northland Group Inc

C
3 total complaints ↓ falling

Paramount Recovery Systems, L.P.

D
3 total complaints ↓ falling

Performant Financial Corporation

D
3 total complaints ↓ falling

Phillips & Cohen Associates, Ltd.

D
3 total complaints → stable

Phoenix Financial Services LLC

D
3 total complaints ↓ falling

ProCollect, Inc.

F
3 total complaints ↑ rising

Professional Debt Mediation, Inc.

F
3 total complaints → stable

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
3 total complaints ↑ rising

Santander Holdings USA, Inc.

F
3 total complaints ↑ rising

Squaretwo Financial Corporation

D
3 total complaints ↓ falling

Shepherd Outsourcing, LLC

F
3 total complaints ↑ rising

T.S. Holdings

F
3 total complaints ↑ rising

TD Bank US Holding Company

D
3 total complaints ↑ rising

Terrill Outsourcing Group

C
3 total complaints ↓ falling

The Bureaus, Inc.

D
3 total complaints → stable

The Receivable Management Services LLC

D
3 total complaints ↑ rising

TrueAccord Corp.

D
3 total complaints ↑ rising

U.s. Bancorp

D
3 total complaints ↓ falling

Velocity Portfolio Group

D
3 total complaints → stable

Zions Debt Holdings

F
3 total complaints ↑ rising

Avante

D
2 total complaints ↓ falling

AmeriCollect

D
2 total complaints ↓ falling

Army and Air Force Exchange Service

F
2 total complaints ↑ rising

Asset Recovery Solutions, LLC

D
2 total complaints ↓ falling

Atkins & Ogle Law Offices, LC

B
2 total complaints ↓ falling

Berlin-Wheeler, Inc. (Kansas)

C
2 total complaints ↓ falling

If a collector is contacting you in West Virginia

Thin filing books still share the national grade curve - verify before treating a local name as unique.

  • Thin state books still share the national grade curve - check the collector's nationwide record, not just this West Virginia slice. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • With few local filings, peer-state profiles are the fastest context check before escalating. All states

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with West Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a West Virginia Resident

With only 2,603 West Virginia filings in this extract, start at the CFPB complaint form for a public record, then confirm whether the West Virginia AG or banking regulator offers a state-specific intake - thin books still use the same three-channel pattern. Open the CFPB complaint form.