State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 13

Sorted by most complaints

Automotive Credit Corporation

F
4 total complaints ↑ rising

Account Discovery Systems, LLC

C
4 total complaints ↓ falling

Accscient, LLC

F
4 total complaints → stable

Advanced Collection Bureau, Inc.

D
4 total complaints ↓ falling

All State Credit Bureau, Inc.

C
4 total complaints → stable

Bass & Associates, P.C., Attorneys at Law

B
4 total complaints ↓ falling

Business Credit Management Associates

B
4 total complaints ↓ falling

Commerce Bank

B
4 total complaints ↑ rising

Community Choice Financial, Inc.

D
4 total complaints ↓ falling

Congress Collection Corp

C
4 total complaints ↓ falling

Credit Bureau of Napa County, Inc.

D
4 total complaints ↓ falling

Capstone Credit & Collection, LLC.

C
4 total complaints → stable

Carvana Group, LLC

D
4 total complaints → stable

Cascade Capital, LLC

D
4 total complaints → stable

Credit Card Acquisitions Group

F
4 total complaints ↑ rising

Critical Resolution Mediation LLC

F
4 total complaints ↓ falling

CrossCountry Mortgage LLC

C
4 total complaints ↑ rising

Dynamic Recovery Services, Inc.

F
4 total complaints ↓ falling

Dyck-O'Neal, Inc.

D
4 total complaints ↓ falling

FMS Inc.

C
4 total complaints ↓ falling

Farrell Holdings, LLC

B
4 total complaints ↓ falling

Financial Adjustment Bureau, Inc.

B
4 total complaints ↓ falling

First Financial Resources, Inc.

C
4 total complaints → stable

Global Solution BIZ LLC.

F
4 total complaints → stable

Greenstate Credit Union

C
4 total complaints ↑ rising

HIGHLAND FINANCIAL SERVICES (Closed)

F
4 total complaints ↓ falling

Hauge Associates, Inc.

C
4 total complaints ↓ falling

Huntington Debt Holding LLC

D
4 total complaints → stable

Integrity Solution Services, Inc.

C
4 total complaints ↓ falling

JNR Adjustment Company, Inc

C
4 total complaints ↓ falling

John C. Heath, Attorney at Law, PLLC

C
4 total complaints ↓ falling

Kansas Counselors, Inc.

D
4 total complaints ↓ falling

Kramer & Frank, P.C.

D
4 total complaints ↓ falling

LD Holdings Group, LLC

B
4 total complaints → stable

Levy & Associates, LLC

C
4 total complaints → stable

Lewis, McDonnell & Associates

F
4 total complaints ↓ falling

Loan Science, LLC

B
4 total complaints ↓ falling

Midcountry Financial Corp

C
4 total complaints ↓ falling

Med-1 Solutions, LLC

F
4 total complaints ↓ falling

Merchants Credit Corporation

D
4 total complaints ↓ falling

National Account Services, Inc.

F
4 total complaints ↓ falling

Nelson Cruz & Associates LLC

F
4 total complaints ↑ rising

North American Credit Services

D
4 total complaints ↓ falling

Pmab,LLC

D
4 total complaints ↓ falling

Rauch-Milliken International, Inc.

D
4 total complaints ↓ falling

RoundPoint Mortgage Servicing LLC

C
4 total complaints → stable

Second Alliance, Inc.

C
4 total complaints ↑ rising

Southern Auto Finance Co

C
4 total complaints → stable

States Recovery Systems, Inc.

D
4 total complaints → stable

Stenger & Stenger, P.C

D
4 total complaints → stable

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.