What is the most common complaint against National Account Services, Inc.?

The most common issue consumers report about National Account Services, Inc. is "Cont'd attempts collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 10 complaints filed with the CFPB.

Are complaints against National Account Services, Inc. increasing or decreasing?

Complaints against National Account Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is National Account Services, Inc.'s reputation grade?

National Account Services, Inc. has a reputation grade of F (score: 40.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does National Account Services, Inc. respond to consumer complaints?

National Account Services, Inc. has a 40% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.

In how many states does National Account Services, Inc. operate?

National Account Services, Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from Illinois (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

National Account Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade F.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

3
False statements or representation

2
Taking/threatening an illegal action

2
Attempts to collect debt not owed

1
Communication tactics

1
Disclosure verification of debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record national-account-services-inc National Account Services, Inc.

Grade F · 10 CFPB filings · 40% timely · lead issue: Cont'd attempts collect debt not owed · vol #2519 · compose #4896

VOL 10
GRADE F
12MO 0
STATES 5
TIMELY 40%
DISPUTE 50%
ISSUE Cont'd attempts collect de…
RANK #2,519
COMPOSE #4,896

Volume peers

Nearest volume peer: 208 Capital Holdings LLC (10 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

National Account Services, Inc.'s 10 CFPB complaints sit next to 208 Capital Holdings LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

40.0% of National Account Services, Inc.'s CFPB filings land in Illinois

High volume does not equal a clean composite: National Account Services, Inc. is volume #2,519 but composite #4,896, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 40.0%; 4 of 10 filings · 5 states touched
Seasonal peak: 2017-10 9.5%; 8–15% band · 2 filings
Divergent corpus ranks: #2,519 volume; #4,896 composite; Cleanest-composite ladder is 2,377 places worse than volume

How does National Account Services, Inc. compare to its peers?

How does National Account Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

National Account Servi… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

40%

89%

91%

Consumer-dispute ratelower is better

50%

67%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-07 2023-12

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	3
False statements or representation	2
Taking/threatening an illegal action	2
Attempts to collect debt not owed	1
Communication tactics	1
Disclosure verification of debt	1

Where do complaints against National Account Services, Inc. come from?

National Account Services, Inc.'s own per-state count, not a national baseline.

Illinois

4
Minnesota

2
Wisconsin

2
Oklahoma

1
Utah

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for National Account Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 10.

4 peers

Know your rights before responding to National Account Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.