This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 103 complaints

Critical Resolution Mediation LLC - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade F.

Complaints by issue type

What consumers report about Critical Resolution Mediation LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record critical-resolution-mediation-llc Critical Resolution Mediation LLC

Grade F · 103 CFPB filings · 39% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 103
  • GRADE F
  • 12MO 0
  • STATES 32
  • TIMELY 39%
  • DISPUTE 10%
  • ISSUE Took or threatened to take…
  • RANK #807
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: FlexShopper, Inc (103 complaints)

FlexShopper, IncFlexShopper, Inc103Critical Resolution Mediation LLC (this)Critical Resolution Mediatio…103Business Processing Solutions, LLCBusiness Processing Solution…104Deinde Online Services, LLCDeinde Online Services, LLC104Orion Capital Solutions LLCOrion Capital Solutions LLC104
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Critical Resolution Mediation LLC's 103 CFPB complaints sit next to FlexShopper, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 103 complaints break down

Every complaint issue type on record for Critical Resolution Mediation LLC, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
38.2/100
Critical Resolution Mediation LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
103
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response D
39%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
10%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Critical Resolution Mediation LLC spreads filings across 32 states - California leads at only 12.6%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 12.6% across 32 states
Spike month
2016-09 20.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#807 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Critical Resolution Mediation LLC compare to its peers?

How does Critical Resolution Mediation LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Critical Resolution Mediation LLC National average
Complaints (last 12 mo)lower is better
0
19
268
Timely-response ratehigher is better
39%
98%
91%
Consumer-dispute ratelower is better
10%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Critical Resolution Mediation LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 7 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Critical Resolution Mediation LLC vs. 6 similar-volume peers, by response speed and dispute rate Critical Resolution Mediation LLCSmith Debnam Narron Drake Saintsing & Myers LLPScott Fetzer Financial Group Inc.RICHLAND HOLDINGS, INC.Action Collection ServiceConcord Resolution Inc (Closed)Eaton Group Attorneys LLC
Source: CFPB Consumer Complaint Database

Critical Resolution Mediation LLC's complaint volume in context

Critical Resolution Mediation LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

103 Top 15% higher than 85% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). This entry sits in this band. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Critical Resolution Mediation LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-09 2023-10

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
23
Communication tactics
21
Taking/threatening an illegal action
15
Attempts to collect debt not owed
10
False statements or representation
8
Cont'd attempts collect debt not owed
8
Improper contact or sharing of info
6
Disclosure verification of debt
5
Threatened to contact someone or share information improperly
4
Written notification about debt
3

Where do complaints against Critical Resolution Mediation LLC come from?

Critical Resolution Mediation LLC's own per-state count, not a national baseline.

Top states by complaints against Critical Resolution Mediation LLC

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Critical Resolution Mediation LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 103.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 38.83495145631068%.

4 peers

Know your rights before responding to Critical Resolution Mediation LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.